VP - Investment Banking CRM Product Owner (detailed Banking knowledge critical)

Location:Greater London
Job Type:Full Time


J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.



Banking Technology supports technology for 3 parts of the Banking business under CIB (Corporate & Investment Bank), namely GIB (Global Investment Banking), GCB (Global Corporate Banking) & TS (Treasury Services).



GIB works with a broad range of issuer clients, including corporations, institutions and governments, and provides comprehensive strategic advice, capital raising and risk management expertise. GCB manages the firm’s relationships with large corporations, financial institutions and public sector organizations globally to help our clients meet their objectives and challenges in financing, risk management, working capital, cash management and investments. Treasury Services delivers cash management, trade, liquidity, commercial card and escrow services that resolve the working capital and efficiency challenges treasury professionals face today.


Be part of Banking Technology in JPMorgan:


Opportunity to lead one of the core platforms in JPMorgan’s Global Banking CRM technology team to deliver a world-class technology platform that provides client intelligence, insights and activity directly to bankers on-the-road for the world’s #1 investment banking franchise.Lead the strategy working with a growing virtual team, partnering directly with bankers and delivering increasing impact over time.


What we will do for you:


Develop and Drive the execution of the product roadmap for Banking Globally.Drive a strategy delivering incremental business value & user satisfaction.Partner with Digital Investment Banking, Senior Bankers, CIB Strategy and Technology to determine the strategy and roadmap.Opportunity to shape a UI/UX inspired, analytics driven future state.Opportunity to impact thousands of users generating $billions of revenue annually.Close relationships with a wide range of senior sales bankers across the front office, understand their current needs, predict their future needs and be responsible for deciding how that translates into a cohesive product which you will define


Interested? This is what you will have:


A commercial mindset to deliver short, medium and long term strategies to achieve sustained efficiency; an innovation mindset; focus on simplification; and ability to work as part of a global team using the influence model.


Apply now and put yourself in the running for this exciting opportunity


Ideally front office investment banking experience – perfect for a career change from being a banker to driving digital strategy for bankers.


  • Hands-on experience of product management valuable (but given front office experience preference, aptitude to learn, or comparable analytical skills and experience most important).

  • Takes a long-term, holistic view of the vision, strategy and ROI for entire Product domain.

  • Understands and represents the holistic needs of customers and ensures alignment of the product strategy. Ultimately accountable for product delivery.

  • Engages with Business, Strategy, Marketing, Sales, Sales Business Development, UX, Engineering and Operational teams to advance the product’s strategy and roadmap to satisfy customer needs.

  • Prioritize needs and investments based upon relationship insight, competitive positioning and industry research.

  • Acts as a partner to the Business; influences leaders across the LOB/firm.

  • Define tools, screens and applications that should be built to execute on the roadmap(s).

  • Partner with Technology team and UX (user experience) to design, drive, project manage and implement.

  • Manage the priorities, deliverables, and banker buy-in and adoption including leading stakeholder management and communication.

  • Coordinate across numerous constituencies to gain consensus, mediate conflicts through ‘air traffic control’ and develop innovative, efficient, competitive approaches to issues.

  • Analyze existing capabilities and identify priority gaps and opportunities.

  • Drive actionable and implementable strategies that produce tangible results.Accountable for the product being delivered by teams



Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.We encourage professional growth and career development, and offer competitive benefits and compensation.If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

@2019 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.