Executive Assistant

Location:Greater London
Job Type:Full Time
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Job Description

The Sales Organisation is looking to hire a highly motivated and organised Executive Assistant to support 2-3 members of the Senior Leadership team in EMEA. You will provide full calendar management, handle travel and meetings logistics, coordinate events and be flexible to assist with all matters and varying business priorities.

The successful candidate will have excellent verbal, written and organisational skills. Ideally, you have a consistent track record of success in supporting VP-level sales executives in a dynamic work environment. If you have high energy with a fun-loving, empathic attitude and are a mature, professional person who can handle challenging situations with grace and tact, paired with a strong sense of urgency and initiative, this role is for you.

You will:

  • Actively maintain the calendar and daily schedule, fielding and prioritising requests

  • Handle emails and communications, and communicate with both internal and external parties with a high level of professionalism and diplomacy.

  • Organise and oversee Sales all-hands meetings and local team meetings

  • Confidently own logistics, invites, agenda, slide decks, catering, meeting notes and action items

  • Handle all travel and expenses in a dedicated, fiscally alert manner

  • Contribute to coordination for large scale events including Sales and Regional events

  • Ensure and maintain the confidentiality of all appropriate communications and documents

  • Support the sales leadership team as needed on special projects

  • Work with corresponding EA staff to expedite and improve cross-team communication

  • Maintain a positive and effective working relationship with all members of the Zendesk team

You have:

  • 6+ years of proven success supporting C-level executives in a fast moving and high growth tech/SaaS environment ideally

  • A deeply high sense of initiative, urgency and ability to thrive in a dynamic, ever-changing environment

  • High professionalism, organisation and detail-orientation

  • The ability to handle sensitive and confidential information discreetly

  • Incredible time management skills with demonstrated ability to run multiple contending priorities and to constantly re-prioritise

  • Excellent project and event management skills

  • No problem working on-site daily in our London office, plus off-hours availability for questions, meetings, projects and/or errands

  • A focus on customer service at all levels

  • First-class verbal and written communication skills

  • Expert level Google Suite knowledge ideally


Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterdiversity & inclusionin the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.