Senior Data Manager

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Role Title: Senior Data Manager

Business: Risk Management

New or Existing Role? New

Grade: GCB4
Role Purpose
  • The Senior Data Manager role is a key role within Compliance Chief Operating Office (Compliance COO). The role was created within the Compliance Chief Data Office (CD) to support execution of the Compliance Data Strategy for Regulatory Compliance and assist in putting data at the forefront of the Regulatory Compliance agenda. The role forms part of Compliance RC Data team and works closed with teams across Global RC. The role also works closely with Compliance leads for Data Governance, Data Quality and Data Management.
  • This role will be involved in a number of areas to support the execution of the Compliance Data Strategy and they include :
  • Data Quality & Improvement
  • The role will work closely with RC to improve the Quality of Data and ensure the right metrics and reporting are in place and working closely with the business to remediate data.
  • Data Simplification & Business Architecture
  • Initial work undertaken on the business data architecture highlighted a number of gaps and this role will work closely with regional data governance leads to establish the necessary regional working groups for aligning the business data architecture with Compliance and closing any gaps.
  • Policy & Governance
  • Compliance with Data Management Policies is critical for Compliance and this role works closely with Compliance Data Management to ensure Compliance with Data Management Policies. Works with IT and Controls Office to review and where necessary implement data controls.
  • Data Operations
  • This role works closely with the offshore RC Data team on all aspects of data management.
  • This role will be a Data SME for a number of Strategic Programmes operating within RC and across Compliance. Innovation is an important area for HSBC and Compliance and this role will support the Data Innovation agenda. Contribute towards data ethics agenda working alongside other areas of Compliance.
Key Accountabilities

Impact on Business

  • Supports the development and execution of the Compliance Data Strategy
  • Data Quality
  • Prepare material for RC Data Quality Working Groups
  • Define DQ rules for monitoring RC Data
  • Develop remediation plans with countries to resolve data quality issues.
  • Support Root Cause Analysis for Data Quality issues
  • Participate in effort to put in place effective controls for monitoring, measuring and reporting against data consumed by Regulatory Compliance
  • Data Simplification & Business Data Architecture
  • Continue the adoption and rollout of Reference Data across RC
  • Support demand management and data Acquisition for Compliance Data Repository
  • Support RC and Compliance programmes as Data SME
  • Build an inventory of systems & data of interest to Regulatory Compliance
  • Build “picture” of RC data interactions between systems and processes
  • Support data needs of RC migration to Cloud
  • Articulate opportunities for rationalizing the business data architecture
  • Work closely with the Cloud team on delivery of Cloud to support RC data architecture
  • Liaise with key areas of RC to push forward the business data architecture
  • Data Operations
  • Support analysis of data stored in Cloud and other key Data Repositories by Offshore Team
  • Participate with innovation and evaluate technology solutions for improving the manual effort required by the business
  • Work closely with the business and propose solutions for better decision making
  • Identify opportunities to provide better insight into data across Regulatory Compliance
  • Use machine learning and other techniques to improve the efficiency of Data Management
  • Policy & Governance
  • Participate in Working Groups to define definitions for business data
  • Implementation of Group data policies to support Regulatory Compliance
  • Preparing material for the Data Governance and Data Quality forums

Impact on the Business/Function

  • Embed Compliance priorities and processes in Global Businesses and Functions to enhance client and transaction management and Compliance Management and Regulatory Compliance
  • Present quality metrics for Compliance relevant data that can be used to improve data driven decision making and business performance

Customers / Stakeholders

  • Establish business relationships across Compliance and Regulatory Compliance
  • Establish strong relationships with Compliance CDO around Policy and Governance; Data Quality and Data Management
  • Establish relationships with RC IT to fully understand the impact of Technology initiatives proposed
  • Establish relationships with Compliance IT to fully understand the IT Compliance Data Strategy
  • Establish relationships with RC Transformation to fully understand change initiatives proposed or supporting RC
  • Coordinate discussion of data issues with Data Providers and Data Consumers
  • Identify and escalate issues which will impact the effective

Leadership & Teamwork

  • Communicate the importance of managing data as an asset and shape the direction of data management and policies to ensure that solutions improve Compliance
  • Proactively initiates, develops, and maintains effective working relationships with CDO team members
  • Demonstrates the ability to cooperate with a variety of people (across IT, Transformation and Business) to achieve results
  • Willingness to take on additional tasks and/or duties as needed.
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Set an example for team members and directs when faced with adversity.
  • The role requires interactions with a number of senior stakeholders and there will be a will need to influence the priorities of multiple teams to ensure projects and initiatives critical to success are executed to plan
  • This role will not have any direct reports.

Operational Effectiveness & Control

  • Embed the Operational Effectiveness Exercise for Data Governance (OEE DG) within the Region
  • Drive a culture of data governance, management and quality across Compliance organisation and contribute to enhanced operational efficiency by incorporating use of best practices and methodologies into change management processes.
  • Reduce ambiguity of data capture, resulting in improvements to consistent and standardised data.
Role Dimensions
  • Demonstrate leadership on Regulatory & Compliance matters. Maintain awareness of operational risk and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM.
  • Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Data Policy by managing Financial Crime risk in liaison with the Compliance management and teams in region and countries, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators.