Learning & Talent Solutions CIB Banking & Wholesale Payments Training EMEA Training Manager - VP Level

Location:Greater London
Job Type:Full Time
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Learning & Talent Solutions


CIB Banking & Wholesale Payments Training


EMEA Training Manager - VP Level



The CIB Banking & Wholesale Payments Training Team provides best-in-class training to support business priorities and to develop and retain top talent in the industry. Our global and regional training programs are distinguished by extensive business engagement with CIB professionals who are actively involved in training design, instruction or facilitation.



Job Overview


This London based Vice President, reporting to the Global Head of Banking & Wholesale Payments Training, will be responsible for leading the design, development and execution of select Front Office Banking and Wholesale Payments training initiatives, with special focus on the technical and professional skills training needs of the EMEA region.


This VP will work closely with L&D colleagues in the UK and globally to ensure that training programs address the training & development needs of our EMEA based clients, while providing globally consistent knowledge and skill building as appropriate for role and level .


As a leader of the function, this VP will develop strong relationships with HR Business Partners and Line of Business executives. They will serve as a training advisor and coach for the business by staying current on Training best practices, Banking and Wholesale Payments business priorities and evolving client solutions.


This role will manage the London based Training Specialist aligned to the EMEA Banking & Wholesale Payments Training team.



Location Requirements: London


Core Responsibilities

  • Relationship Management – establish strong relationships and ongoing dialogue with key EMEA Banking and Wholesale Payments stakeholders in coordination with team and global L&D colleagues.

  • Needs assessment – identification of training needs in partnership with the HR Business Partners, Development, Training colleagues and all key Business Stakeholders

  • Communication - keep Global Heads of Banking & Wholesale Payments Training & Development, and other HR stakeholders apprised of new initiatives.

  • Program design – partner with subject matter experts and/or vendors to design training solutions that may involve in person classroom, virtual or online delivery. Ensure course content meets evolving business strategies and priorities

  • Program facilitation and/or delivery – effectively lead programs for audiences ranging from Analyst through Managing Director.

  • Evaluate effectiveness of training delivered against program objectives

  • Vendor relationship management - liaise and partner with vendors delivering technical, product and professional training to ensure successful delivery for our clients

  • Oversee program budgets Other ad-hoc duties in support of Learning & Development activities

Skills & Other Requirements

  • Experience in designing and delivering training programs preferable

  • Experience in a client focused work environment; ability to build strong relationships, including senior business managers

  • Strong interpersonal and communication skills; ability to collaborate with others in a matrix environment

  • Strong project management and organizational skills

  • Innovative, problem solving mind set

  • Management experience – ability to engage, motivate and develop

  • Excellent judgement and decision making skills

  • Track record of managing complex training initiatives or similar events

  • PC competence, especially MS applications(Word, Excel & PowerPoint)

The hiring manager for this job opening would be willing to have a conversation about flexibility. This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement.

About J.P. Morgan Chase & Co:

J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands.

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.