Firmwide Reference Data Strategy Change for Contacts – Associate

Job Type:Full Time


The Reference Data Strategy team drives the strategy for building and maintaining high-quality reference data for the firm.

Our mission is to deliver best in class Reference Data Platforms, Processes, and Quality to help simplify operations and enhance analytical capabilities. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.

If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.

Description of Role:

The Reference Data Strategy Change team is a dedicated group within the Firmwide Data Management organisation. The team has as a mandate to identify and lead critical strategic transformation efforts focused on the Firm’s refdata business needs.

The vision is to address the Firm’s current state challenges through reference data platforms, processes and content that leverage shared contribution and support models using standard interfaces and unified data models.

This role is for someone to contribute to the Wholesale strategic vision across the reference data domain of Contacts, i.e. data representing the designated point of external communication within a JPM business relationship. This is an area of focus that continues to grow in terms of business importance and criticality. The role is to support working closely with various key partners, especially the Front Office, to form, syndicate and agree business sponsorship of a strategy for Contacts across Platforms & Models, Processes & Organisation and Data Content & Quality.

Key Roles & Responsibilities:

  • Create forward-looking product visions and implementation plans

  • Partner with the lead to develop strategy/roadmap ensuring integration with the organisation’s business plans

  • Identify, articulate and design innovative opportunities

  • Design, structure, and own quantitative and qualitative analyses

  • “Own” key components of the Technology and Data Migration work-streams end-to-end, leading the thinking around problem-solving approach, framework to solve the issue

  • Partner with leads from the other work-streams, contributing to the overall program delivery

  • Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact across work-stream

  • Monitor industry trends / vendors / fintech / regulatory changes and share insightful reports and analysis with broader team and with senior executives

  • Synthesise impactful findings, develop recommendations, and write small documents with minimal guidance / editing; present recommendations to senior management

  • Documenting current state, future state process / workflows

  • Documenting meeting minutes, maintaining scorecards, project plans, RAID logs and other PMO updates

Skills Required
  • Ability to understand logical data models and work with data architects to define extensions to the strategic party and account data model

  • Experience of working on agile delivery projects with ability to write user stories / requirements

  • Delivery focused with analytical and problem-solving skills

  • Attention to detail and investigative skills

  • Excellent data analysis skills; ability to analyze data using Excel/ other tools

  • Strong communication, presentation (both oral and written) & influencing skills

  • PowerPoint and Visio skills with ability to create business focused presentations and clear process flows

  • Confidence in communicating internally at all levels; candidate will be dealing with stakeholders of varying degrees of seniority across front office, middle office and technology teams

  • Ability to build effective business relationships

  • Effective change management skills. Ability to support & adopt within a changing environment.

  • Strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high-level standard

  • Any background knowledge of Investment banking sales/ CRM functions will be a plus

  • A business degree plus a minimum of 10 years financial services experience, some of which has been either at a management consulting firm or in an internal transformational role, with data, technology and operations experience blended with knowledge of key finance and risk disciplines
  • Comfort with Front-Office Data and Technology. Prior experience functioning in roles and functions that are highly data-driven and that required understanding of data models and flows, and technology architecture as related to business requirements

To be considered for this role, you may be required to complete the video interview powered By HireVue.

About J.P. Morgan Chase & Co:

J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands.

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.