CIB - Treasury Services – Global Payables UK - Executive Assistant

Location:Greater London
Job Type:Full Time
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Job Summary:

As an Executive Administration assistant within the Corporate Investment Bank (CIB), you will predominantly perform diverse secretarial duties requiring confidentiality, a strong work ethic and common sense approach. Support requirements will vary from day to day dependant on the business covered and all applicants should have a solid PA background and skill set with a strong degree of flexibility given the demanding nature of this role.

Core Responsibilities:

  • Advanced, proactive diary management, facilitating swift set-up of client meetings
  • Complex, high volume email management (where applicable)

  • Extensive use of Outlook to include inbox and calendar management, enabling the seamless coordination of internal and external meetings, travel and social appointments

  • Gate keeping both in person and over the phone

  • Shared phone coverage for a busy group, involving significant interaction with clients and senior members of the firm.

  • Meeting, conference calls, telepresence set up - internally and externally

  • Finalise travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics following a Corporate Policy. Manage a multitude of frequent changes at short notice and prepare travel itineraries

  • Management of expense processing through Concur, reimbursement, account reconciliations

  • System functionality expert - utilise internal systems, complete accurate data entry into internal management information systems and responsible for accurate collation of information to senior management

  • Become integral part of business, understand group priorities and Banker expectations

  • General administration duties (Room bookings, filing, photocopying, scanning)

  • Partnership with assistants across the CIB group to provide “buddy” coverage for absence where necessary and teamwork within the TS Administration Group.

Essential skills/experience:

  • Full competency in diary management, can apply good judgment and has an understanding of competing priorities
  • Strong, executive communication style

  • Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time

  • Can demonstrate pro-activity and ownership within a role

  • Tact and good judgement in confidential situations

  • Strong technical capabilities, experience of Outlook calendar management required

  • Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately

  • Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.

  • Exhibits a positive, common sense, constructive attitude to drive bankers schedule and help manage time effectively

  • Is flexible, willing and open to change

  • Can follow up without prompting and keep 1 step ahead of arrangements and requirements, displays good use of initiative and follow through to completion

  • Has a high level of attention to detail and delivers high quality results

  • Has an understanding of the culture of Investment Banking and the Corporate Bank

  • Is a team player who can build networks and work in partnership

  • Solution orientated

  • Is driven and can manage expectations through communicating proactively and often across different hierarchies

  • Can quickly grasp the political landscape and key people within the organization

  • Has potential to act as a role model to their peers e.g. lead by example.

About J.P. Morgan’s Corporate & Investment Bank:

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at
“JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.”

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