Mortgage & Protection Manager - Mandarin speaking. London (Gerard Street)

Location:Greater London
Job Type:Full Time
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Mortgageand Protection Manager, Wealth Management

Mandarin Speaking based at Gerard Street, London

Somecareers shine brighter than others.

If you’relooking for a career that will help you stand out, join HSBC and fulfil yourpotential. Whether you want a career that could take you to the top, or simplytake you in an exciting new direction, HSBC offers opportunities, support andrewards that will take you further.

OurWealth Management teams provide a range of services to HSBC customers,supporting key life events, such as saving for university fees, buying a newhome to retirement; whilst protecting their family and interests for every eventuality,providing confidence and reassurance.

Wesupport every aspect of a customer’s financial life, helping them to grow,manage and preserve their wealth and provide a professional service in a worldof increasing complexity. This includes a greater range of financial productsand solutions, and a better understanding of our customers’ affairs. For us,Wealth Management is genuinely a relationship-based service.

For ourcustomers, this means a tailored approach, personalised attention and our teamsworking collaboratively to support their entire life journey.

Joiningour team will provide you with a range of career options; you can progress tomanagement or specialize in other areas such as financial planning. We alsohave national and global opportunities in Risk, Marketing, HR, IT, Commercialbanking to name a few.

Webelieve in mentoring our staff, and support will be given to achieve the CIIRO5 (Financial Protection) module within the first 12 months in the role. TheMortgage teams also get involved in charity events, local initiatives andsocial activities.

This roleoffers an attractive reward package with a discretionary performance bonus,flexible benefits, pension and employee discounts.

In thisrole, you will:

  • Provide a range of services

to HSBC customers, supporting key life events, such as buying a new

home and protecting their family for every eventuality, providing

confidence and reassurance.

  • Listen to customers to

identify and understand their current and future needs for Mortgage, Life

Protection and General Insurance products, and providing the right

solution to meet those needs.

  • Working collaboratively with

colleagues to ensure every need of the customer can be met within the

wider branch team.

  • Proactively develop and

strengthen customer relationships with strong communication to ensure that

we have sufficiently supported their needs at every stage.

  • Spend time training branch

employees to ensure they are all fully aware of all protection, mortgage

and mortgage related products as well as coaching branch employees to

generate quality appointments.

  • Treat Customers Fairly at

the heart of all that you do.