Product Owner

Job Type:Full Time
Apply Now


Role Title: Product Owner

Business: Risk

New or Existing Role – New

Grade: GCB4

Role Purpose

  • Financial

Crime Threat Mitigation (FCTM) focuses on the specific financial crime

threats the firm faces now and in the future, pioneering the techniques

and technology that protect our business, our customers, and the many

communities in which we operate from the harms associated with financial

crime. FCTM harnesses intelligence,

analytics, technology, investigation, information sharing, and

public-private partnership to achieve this end, always seeking the most

effective and efficient means. FCTM is also partnering with Financial

Crime Compliance to build the case for a more efficient and effective

regulatory approach by defining a potential new regulatory landscape based

on practical, tested innovation and serving as a thought leader in the

ongoing public debate on the future of regulatory compliance.

  • Within

FCTM the Intelligence Led Financial Crime Initiative is progressing a step

change to the way Financial Crime is combatted utilising an holistic view

of our customers and a continually updating risk assessment using the

latest Machine Learning capabilities. The solution is being developed on

the Google Cloud Platform.

  • The Product Management team ensures

that essential systems and data are available to enable FCTM to conduct

effective and efficient investigations and analytics. The team is

proactive and future-looking, shaping financial crime technology and

promoting its adoption across Compliance. The primary responsibilities are

business ownership of the solutions in place and product ownership of new builds.

  • In

this role, the jobholder is responsible for:

  • Manage

the development and deployment of a specific set of dynamic risk

assessment functionality.

  • Ensure

effective stakeholder engagement and user interaction at all levels

leading to informed and well-judged trade-offs and priority decisions to

maximize business benefit

  • Ensure

requirements are communicated clearly, consistently and in context to relevant

colleagues at all levels

  • Optimize

systems usage in FCTM. Identify and eradicate duplication or

underutilisation within the FCTM and across Compliance and the lines of


  • Manage

or working with a team of business/data analysts and deployment

specialists, nurturing talent and encouraging innovation

  • Ensuring

the controls and risk management principles are adhered to at all stages –

in particular with relation to our data.

Key Accountabilities

Impact on Business

  • To work with a team of systems, test and

user admin specialists in-line with the overall FCTM and FCR objectives

  • Ensure

effective stakeholder engagement and user interaction at all levels

leading to informed and well-judged trade-offs and priority decisions to

maximize business benefit

  • Ensure

requirements are communicated clearly, consistently and in context to

relevant colleagues at all levels

  • Implement a consistent and effective

management approach across the functional areas

  • Drive efficient allocation of

scarce resources, including capital and people

Customers / Stakeholders

  • Build networks and manage day-to-day

relationships with senior staff on technology related matters in

Compliance and Business

  • Manage requests from business and risk for

intelligence or opportunities to leverage FCTM technology and data

  • Strengthen

and broaden internal relationships with global functions, lines of

business, regions, and countries who directly benefit from or interact

with FCTM systems, including:

  • Regional

Product Management colleagues within FCTM

  • FCTM

managers and lead users

  • Compliance


  • Transformation


  • HOST


  • Lines

of business stakeholders

  • Strengthen and broaden external

relationships with key technology/data providers leveraging the FCTM

Innovation function

  • Provide

strategic direction and oversight of the firm’s participation in


with key members of Group, public sector and peers to share information on

financial crime threats

Leadership & Teamwork

  • Develops

strategy for adoption of technology and the realisation of benefit

  • Clearly

communicates technology strategy to meet business needs

  • Provides

direction at a global level and support at a regional level to the

deployment of systems within FCTM and FCR

  • Attracts,

retains and motivates high calibre talent

  • Provides

sponsorship and strategic vision for People Development initiatives for

FCTM, aligned to Group Risk and Group activities, as well as supporting

the annual BAU HR cycle

  • Establish

and promote a learning culture focused on open feedback and continuous


Operational Effectiveness & Control

  • Ensure

business and regulatory implications of system design and operation are

proactively anticipated, considered and communicated throughout the


  • Establish

manual and automated technical processes to ensure and evidence rigorous

adherence to Group policies and management of operational risk

  • Develop

and present options to implement controls whilst retaining full benefit

from investment in systems

  • Maintain

sound understanding of key threats and system vulnerabilities and engage

proactively with risk stewards to mitigate the impact of compromise.

Major Challenges

  • Financial crime risk management is going

through a period of rapid and deep change both internally and externally.

Internally we are restructuring the Group’s footprint, ensuring that these

businesses are run consistently and globally utilizing the latest


  • Managing a team within a large global Compliance

sub-function in such an environment is challenging by itself. However, there are additional challenges

from internal restructuring of our business, major cost reviews and

implementation of efficiency programmes.

  • The immense amount of change internally

and externally calls for the job holder to be alert and adaptable to

developing requirements, whilst also delivering challenging targets.

  • Managing the demands of multiple diverse aspects of the role.
  • Maintaining a global perspective, but with particular consideration of regional distributions (staff, budgets, resources, operations) and the impact of these; and ensuring a proportionate balance in each region.
  • Implementing and managing a uniform approach to operations, in view of disparate operating procedures already in operation (within the organization and within departments) and the unique issues, requirements and problems associated with each.
  • Understanding

the highly complex and constantly changing landscape of case management technology

and data to minimize duplication and maximise benefit.

  • Prioritizing

potentially divergent and conflicting requirements from a broad range of

senior stakeholders and ensuring that the stakeholder community remains

supportive of the overall direction.

  • In

partnership with Innovation, continuously learning and assessing emerging

technologies and their potential application to FCTM with a healthy

scepticism of vendor claims and without introducing paralysis or

destructive change

  • Engaging effectively

with a very diverse set of global stakeholders from board-level executives

to developers

Role Context

  • The jobholder will be required to manage a global team of technologists and data specialists as well as subject matter experts in financial crime threats and analytical techniques
  • The role holder will be expected to demonstrate considerable entrepreneurial spirit to obtain the necessary knowledge and identify and realise opportunities.
  • The role holder will have access to highly sensitive information and must exercise sound judgement in protecting it whilst adhering to all relevant rules and regulations.
  • This is a new position and function that the jobholder will be expected to further define and embed

Role Dimensions

  • The jobholder’s responsibilities cover the development of the ILFCRM Dynamic Risk Assessment solution. Facilitating the development as a Product Owner in an agile framework. tackle financial crime

Management of Risk

  • The jobholder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing financial crimes threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Monitor in accordance with the Principal Accountabilities set out above.
  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
  • Assists in the discharge of accountabilities set out in the Legal & Compliance FIM by proactively assisting FCTM Managers in their responsibilities to assist management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators
  • Jobholder is an

‘insider’ for dealing purposes and subject to strict controls and