Payments Strategic Engagement Manager

Last updated 13 minutes ago
Location:Bristol, Cheshire West and Chester, Glasgow City, Greater London, West Midlands
Job Type:Full Time

End Date

Wednesday 21 April 2021

Salary Range

£58,941 - £65,490

We support agile working – click here for more information on agile working options.

Agile Working Options

Flexible / Variable Hours, Other Agile Working Arrangements / Open to Discussion

Job Description Summary

Here at Lloyds Banking Group we are recruiting a Payments Regulatory and Industry Strategic Engagement Manager. We’re looking for somebody with a strategic mindset, an analytical approach and excellent communications skills.

Job Description

At Lloyds Banking Group we’re passionate about helping Britain to recover after our battle with Covid-19. We’ll do this by supporting the financial health and wellbeing of our customers, helping businesses to recover and thrive, continue our support for the housing market, enabling the green recovery and helping build an inclusive society. We are also continuing our long-term transformation programme via four key priorities – modernised technology, data-driven, integrated payments and new ways of working.

This role sits within the Payments Technical Services Division in our Group Chief Information Office. Payments Technical Services manages the Group’s relationships with the Payment Systems Regulator, payments trade bodies and payments schemes and also drives the Group’s payments infrastructure strategy.

Want to know more?

As a Strategic Engagement Manager in the Industry Strategy and Design team, you will develop policy positions and house views on high-profile external payments infrastructure topics that support the advancement of the bank’s payments strategy. Recent topics include Confirmation of Payee, oversight of the New Payments Architecture and Central Bank Digital Currencies. You will collaborate with colleagues across the bank to shape and gain buy-in to your thinking, which you will then use to draft internal positioning papers, external consultation responses and develop external engagement strategies.

You will be committed to driving the right outcomes for the bank and our customers within the payments landscape. You will also have a genuine interest in developing your understanding of complex payments topics, which you will then communicate to a range of audiences clearly and succinctly. Lastly, you will enjoy working in an environment where effective influencing is a necessity, ambiguity is a given and where key positions are refined and evolve over time.

What will you be involved in?

  • Developing house views and policy positions on key topics in payment systems; bringing in insights from colleagues in Retail, Commercial, Transformation and Risk alongside your own high-quality analysis

  • Producing internal briefings and responses to industry and regulatory consultations

  • Supporting senior leaders to represent LBG on key payments topics externally, by way of briefings, recommendations and insights gained via your network

  • Representing the bank at external payments working groups

  • Keeping the bank safe by observing best practice in recording external interactions and ensuring key internal documents are kept up to date

  • Liaising with internal payments change projects to ensure that new and emerging regulatory requirements are understood, and that any challenges are positioned to the regulator

  • Providing secretariat support (likely to be one day per fortnight) for a senior payments working group

What we'll need from you:

  • A strong communicator with experience in writing for a range of audiences, including senior leaders and non-specialists

  • Confident in shaping and deploying a range of influencing strategies and tactics

  • Adept at problem solving, using your excellent analytical skills and systems thinking to make sense of the issues at hand and ways of addressing them

  • Understanding why well-functioning payment systems are vital to the UK economy and the businesses and consumers within it

  • A good knowledge of the UK’s financial services regulatory environment (payments regulatory knowledge would be welcomed, but is not a necessity)

  • A collaborative mindset and build positive relationships quickly with your stakeholders

  • Managing upwards effectively, to support senior leaders representing the bank on high-profile payments matters, plus be adept at managing own workplan

And in return:

It is a very exciting time to join us. Together we'll continue our market leading, ground-breaking transformation and you'll help us become the UK’s preferred financial provider. Here, you'll grow as a person and develop your career.

The position offers

  • A discretionary Performance Share Award

  • Generous pension contribution

  • A flex benefits cash pot you can adjust to suit your lifestyle (4% on top of your basic salary)

  • Private health cover

  • Share schemes

  • 30 days holiday plus bank holidays

Whilst the role is based in our London office, we are open to applications from candidates based elsewhere. Some travel to London would be required.

Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation. We’re adopting collaborative, agile ways of working, to help us deliver the best outcomes for our colleagues, customers and businesses.

Together we make it possible.

***Ideally this role will be based in either London, Glasgow, Birmingham, Bristol or Chester - predominately we're looking for people with the skillsets above. The broad base salary banding across the UK is from £49,743pa to £68,764pa. Salaries in the London area will be reflected towards the upper end of this bracket***

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.