CIB Tax Controls Manager - Executive Director

Last updated 1 hours ago
Location:Greater London
Job Type:Full Time

Key responsibilities include, but are not limited to:

  • Manage control-related activities, including risk event data occurrences, evaluating new business initiatives, and providing control related due diligence for the tax business units to foster a proactive risk and control culture
  • Identify control opportunities that will ensure a strong and stable operational environment with robust controls, checks and balances.
  • Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices
  • Analyze operational errors and control breakdowns to determine root causes & trends
  • Partner with Operations to ensure that sustainable solutions are implemented that address the root cause
  • Partner with Operational teams to ensure that issues and action plans are completed timely and in a sustainable manner; conduct independent validation of the actions taken prior to closure
  • Facilitate / Chair control meetings and forums to ensure that agreed practice is adopted across all groups in order to improve efficiency & quality.
  • Develop a strong team with a focus on technical tax knowledge and key control mindset
  • Ensure that the Operational teams meet all Regulatory and Firmwide requirements
  • Conduct Control related awareness & trainings
  • Provide ongoing feedback and training to develop employees on risk concepts and the application to risk and control evaluation


  • Bachelor’s Degree or equivalent experience
  • 15+ years of financial services experience in tax, controls, audit, risk management, or compliance
  • Extensive knowledge of Tax Operations and Tax Regulations across various jurisdictions
  • Experience and background in Relief at Source, Reclaims, Capital Gains and Financial Transaction Tax and Regulatory Reporting
  • Experience with internal and external audit, compliance and regulatory agencies
  • Understanding of Tax and financial services regulations and standards
  • Management experience with teams in multiple countries/jurisdictions
  • Risk awareness and operational control experience within financial services
  • Process improvement experience to include automation, operational controls improvements, enhancing metrics and monitoring to improve overall controls and minimize risk
  • Problem solving / Analytical skills - solid critical thinking and strategic vision
  • Ability to synthesize large amounts of data and formulate appropriate conclusions
  • Understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and metrics analysis to identify emerging risk
  • Demonstrate strong leadership skills to influence a strong culture of risk management
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendations