Senior Technical Program Manager

Last updated 2 days ago
Location:United Kingdom
Job Type:Full Time

Are you a cloud engineer who sees the big picture? Are you passionate about cutting edge of cloud platform development? Would you thrive on working directly with our customers’ engineers to understand their needs, identify emerging patterns, and develop new capabilities? Do you enjoy solving complex problems in novel ways across a myriad of platforms?

The Commercial Software Engineering (CSE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges and transform their industries using cloud-based solutions. We work closely with our customers’ engineers to develop code to jointly solve their biggest challenges to accelerate progress in their organization. In the process, we help shape the future of our own platforms by partnering with our product groups to improve them. We pride ourselves on making contributions to open source and make our platforms easier to adopt.

We sit side-by-side with our customers to collaboratively innovate custom solutions tailored to solve their challenges. Our work involves the development of high-impact, open source software assets that contribute to the Microsoft platform that are broadly applicable. Important to this role, we’re looking for candidates with a solid foundation in PM fundamentals, a proven track record of driving customer success, experience with Executive communications, and a passion for cloud native application technologies.

Be respectful and inclusive – As a group, we work to build consensus with our teammates and customers. You’ll be the sort of person who enjoys a culture that ensures that all voices and perspectives are heard and considered.

Responsibilities

  • Drive customer engagements to deliver well-defined products that generate immediate customer value and high-quality, broadly applicable software contributions to Microsoft products and to open-source communities
  • Influence product roadmaps by developing relationships with product teams, sharing insights and data from customer engagements, and driving executive communication.
  • Scale impact by identifying top priorities for in-demand subject matter experts, manage backlog and assets that help scale top customer patterns, and accelerate developer success by building trust and sharing cross-organizational best practices.
  • Participate in hands-on coding activities to maintain up-to-date technical knowledge.
  • Understand common cloud architecture patterns and trade-offs, best practices for cloud engineering, developer productivity issues, etc.
  • Contribute to a collaborative culture that embraces inclusivity and diversity
  • Continuously drive excellence in program management fundamentals to continually build our shared best-practices

Qualifications

We are seeking people who have experiences which reflect the qualifications below:

Required Qualifications:

  • 5+ years program management experience including shipping complex production systems that run on a public cloud

Preferred Qualifications:

  • Strong program management (PM) experience in managing customer relationships and engagements, triaging and managing priorities
  • Deep understanding of cloud services and architecture, including business drivers and emerging trends across Microsoft and non-Microsoft technologies
  • Proven track record of delivering impact as a product/program owner
  • Proficiency in creating technical reports, white papers or case studies
  • Experience working within and directing geographically dispersed, diverse, and virtual teams
  • Industry experience in one of the following industries: automotive, energy, travel and transportation, financial services, government, health, manufacturing, media & communications, or retail
  • Enjoy travel and comfortable with regional travel up to 25%

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on the communities and for making a difference in the world. Within CSE, you will find a wide range of backgrounds, perspectives, and personal and cultural experiences which are vital to our success with our customers. It’s an informal and flexible work environment and you’ll be welcome to work from home, our offices, customer sites– wherever is best for you to get your job done. We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#CSE-FY21