Workforce Development Centre Manager

Last updated 11 days ago
Location:Greater London
Job Type:Full Time


Romford, GB

Department Name

Route Services

About Network Rail

Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the people at the centre of everything we do!
Our ambition is to be responsive to passengers and freight users and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.
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Brief Description

You will be providing day to day operational management of Workforce Development Centres by supporting the National Training Manager by co-ordinating the implementation of the training delivery plan. Provision of advice to resolve queries on Workforce Development Centre operating processes, policies and systems and coordination of Continuous Improvement activity.Acting as Deputy for the National Training Manager as required.

The successful candidate will need to have line manager experience and you will have 3 direct reports.

About the role (External)

Key Accountabilities

1.Manage the administration processes and procedures supporting the delivery of training interventions, which incorporates prioritising and allocation of training administration activities for team of administrators.

2.Management of Training Competence data collection, accuracy, and reporting of management information.

3.Support the annual training statement of requirement process, manage reactive changes to the training plan and coordinate the candidate feedback process, and act as routine focal point for Training Planning and Scheduling Team.

4.Quality Control and Continuous Improvement champion for processes and procedures associated with training delivery and the operation of training centres.

5.Act as the Customer Service Champion within the Workforce Development Centre environment.

6.Management of all transactional financial activity, assurance procedures and period reporting associated in support of the Cost Centre Manager.

7.Management of the Asset management Inventory for all resources within Workforce Development Centre and satellite facilities (including Pool vehicles).

8.Deputise for National Training Manager on duties relating to the operational running of the Workforce Development Centre, with exception of direct people management activity.

Job Skills, Experience and Qualifications


  • Budget management and cost control skills
  • Understanding of systems and processes to support continuous improvement initiatives
  • Knowledge of the competence management system
  • Excellent organisation skills
  • Strong communication skills (verbal and written)
  • Experience in audit procedures
  • Attention to detail and high levels of accuracy


  • Procurement experience
  • Commercial awareness
  • Customer Management
  • Rail Industry experience

How to apply (External)

Salary: £32,740-£36,832

Closing date: 04-Ma-2021. - Late applications will not be accepted.

Click 'apply now' to apply.

We are an equal opportunity employer and encourage people to work flexibly. We welcome applications from everyone. Click here for more information.

Network Rail Benefits - To find out about what benefits we offer, click here

We are a Disability Confident Leader employer!

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information