GI Claims Product Owner
About the role
LV General Insurance are looking for a Claims Product Owner to join the team. The Claims Product Owner will be responsible for the delivery of features, user stories & NFRs across a number of claims systems for GI, within the agreed timeframe.
The Claims Product Owner will use the agile methodology where appropriate.
Where agile, the Claims Product owner will work with the Scrum Master and other team members, will have responsibility for delivery of user stories, acceptance criteria, business benefit as defined by the GI and claims portfolio strategy, vision and roadmap. Where appropriate and necessary for effective delivery the Claims Product Owner will work and co-ordinate with Product Owners and others in other Agile Release Trains such as Digital, Direct, Broker and Data Science.
Talk to us about flexible working..
When it comes to flexible working, we’ll do our best to accommodate your needs. At LV= General Insurance many of our employees work flexibly in many different ways, from part-time, flexi-time, job shares, an element of working from home or compressed hours.
We want the best people working at our organisation and we recognise that those people aren’t always available full-time.
So if you need any adjustments, let us know during your interview. If it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.
The ideal candidate will have experience working in relevant environments such as Business Analysis/Project management/Agile SCRUM/Product Development/ New proposition/Customer & User experience. Knowledge of digital development & delivery and an understanding of general insurance particularly motor and/or home claims is desirable.
You will need to have a successful track record of delivering complex technology projects and/or programmes, utilising appropriate techniques and tools to ensure and measure success as well as experience in managing 3rd party relationships and project delivery.
As well as having excellent verbal, written communication and presentation skills you will need to be Logical and free thinking with the ability and willingness to work effectively under pressure to complete the tasks required in a timely manner and with a high degree of accuracy.
Why Work for Us?
Exciting things are happening at LV= General Insurance (GI). Having recently joined forces with Allianz, we’re proud to now be one of the largest personal insurers in the UK. Working with a new energy, we’re shifting gear and transforming our company, industry and beyond. And we’re just getting started.
Driven by pride and passion, we will always do the right thing to inspire trust in our people and our customers. That’s why we’ve made it our mission to become Britain’s best loved insurer, by helping people look after what they love.
Reward and Benefit
This role is a Band C in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.
We’ll give you:
- 30 days' holiday, with the option to buy up to 2 additional days
- A competitive pension for which LV= will pay twice the amount you pay, up to 14% (please click here to read more about it)
- An annual bonus scheme based on company and personal performance
- Single cover private medical insurance which you can upgrade to family cover
- A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)
- A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance
To find out more about our benefits and rewards, please click here.
LV= are an equal opportunities employer who value a diverse and inclusive working environment. We do not discriminate and we recognise and embrace that people work in different ways.
We value alternative viewpoints, celebrate individuality and foster a culture where everyone feels respected for their individual contribution and is able to bring their true self to work.
With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.