Network Support Engineer (Project Interface)

Last updated 19 days ago
Location:Greater Manchester
Job Type:Full Time


Manchester, GB

Department Name

Network Services

About Network Rail

The Network Rail Telecom (NRT) team is responsible for operating all of NRT's telecoms assets and networks. This responsibility includes handling asset life cycles as well as the development, delivery and support of outstanding telecommunication networks and services. In simple terms, NRT transports data between A and B enabling Network Rail to run operationally both on the railway (signalling, customer information systems, CCTV cameras etc.) and as a business (desk phones, mobile devices, data connections etc.). NRT is also playing a key role in the realisation of our digital railway aspiration which requires huge amounts of data to be handled securely for it to work.

We have an exciting role within the NRT team to work with new and emerging technologies to provide a specialist engineering support service. This is a great opportunity to develop your career further in the telecoms industry!

Brief Description

Who are we looking for?

We are looking for applicants with experience of working within project management guidelines in a technological environment where they are responsible for reviewing complex projects and providing consultative advice based on technical competence.

This is a superb opportunity for the right candidate to be part of a close-knit and interactive team as a Network Support Engineer!

About the role (External)

What does the day to day look like?

The type of work you do daily will vary dependent on the projects you are involved in however what underpins every project is the interactions between internal partners and the project operation teams. Handling those complex relationships in a logical, inquisitive and timely manner is the key to ensure projects are meeting the criteria required.

You would need an overview of the current and emerging technologies within the wider business, but it is especially important to show the operational side and question and challenge where appropriate. Having some project management experience will definitely help but resilience and a logical approach is definitely required.

So, if you have a natural way with people, can work independently and with a team interchangeably and can keep calm whilst juggling several projects on the go - we would love to hear from you!

This role is based in our offices in Manchester however currently the role is based from home.

What essential skills and experiences are required?

    Relevant Technical Degree or equivalent experience

      Project Management and/or Telecoms experience

        A sound knowledge of the relevant technical, safety and performance standards

          Holds valid UK driving licence, or eligible and willing to obtain

          We would also like, but not essential.

            Railway telecoms knowledge

              A detailed understanding of railway projects (AMP)

                Experience of undertaking engineering assurance activities, including competence assessment

                  Cramer and Remedy Knowledge

                    Full Microsoft office suite knowledge

                    How to apply (External)

                    External Vacancy Information

                    Closing date: 25th February 2021, late applications will not be accepted.

                    What can we offer you?

                    Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: £40,107 - £45,120

                      28 days' annual leave + Bank holiday's, you can also buy/sell two days per year

                        Annual 75% subsidy on train/underground season tickets

                          Interest-free travel loan for season tickets for trains and car parks

                            Performance related pay schemes

                              Free counselling

                                Childcare vouchers

                                  Discounts at stations with your Network Rail pass

                                    Flexible working

                                      Volunteer leave

                                        Opportunity to donate through charitable giving schemes

                                          Training and development


                                          We're proud to offer a range of pension schemes to our employees that provide flexibility and choice.

                                          Most new employees are eligible to join either the NRDC defined contribution scheme, the NR CARE Scheme or our career average scheme - a type of defined benefit arrangement.

                                          After five years' continuous company service, employees are eligible to join the defined benefit Network Rail section of the Railways Pension Scheme.

                                          Additional Information

                                          For more information on how we recruit, please click here

                                          Network Rail encourages applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria.

                                          Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail.Applicants should demonstrate their personal commitment to safety in their application.

                                          Click 'apply' and login to Employee Self Service to submit your CV.If you do not have an Oracle account, email your cv to quoting the IRC number of the vacancy.

                                          For further information please contact Nisha Sangha on