Technical Content Writer

Last updated 22 days ago
Location:Greater London
Job Type:Full Time

Location: We'd ideally like candidates to be based within a commutable distance of our London or Cambridge offices, however are happy to hear from candidates from other locations with an understanding that fairly regular travel to London will be required.

We are looking to grow our Mott MacDonald Digital Ventures (MMDV) team with a highly motivated individual with an interest in product who can develop compelling content for Moata, our digital solutions platform, helping us achieve our purpose of transforming infrastructure at speed.

We aim to drive adoption of our solutions by enabling customers to self-serve product information. You will be responsible for writing, creating and curating engaging content to support effective onboarding and uptake of our growing suite of solutions. We aim to refresh the content frequently, and the successful candidate will play a large part in supporting this. The majority of the candidate's first year will focus on the digital service centre, with the role branching out into wider product activities with time, providing ample opportunity for personal and professional development alongside our industry-leading platform team.

Role and Responsibilities

You will be joining the Mott MacDonald Digital Ventures (MMDV) product and marketing team, charged with writing technical and non-technical content for our Moata platform and products. The product and marketing team is responsible for product lifecycle management, the product vision, strategy and roadmap across the portfolio. A key part of the team's activity relates to the continuous development of Moata's digital service center, a foundational layer of Moata's platform user experience.

We are looking for a Technical Content Writer who will write, manage and collaborate on content production for Moata's digital service center. The person will deliver and execute the vision for the digital service center while working closely with product leads, product managers, product marketers, product owners, designers, developers, and the wider marketing and brand team.

The person will also work with stakeholders around the business to create, improve and maintain product content. This will require liaising with technical specialists across the business to acquire information and turn it into digestible product content, along with editing, curating and aggregating existing content. The type of content you will create includes user guides, videos, FAQs, tutorials, how-to guides, case studies, stories, onboarding materials, emails, blogs, and PowerPoint decks.

You will play a key role in the success of Moata's products. The ability to speak and write to a high standard is crucial, and you will frequently have to turn complex technical ideas into engaging copy. The candidate needs to be adept at delivering to tight deadlines, and to be detail-orientated.

Knowledge and Experience Required

  • Prior Content Writer, Content Creator, Content Producer, Product Marketing experience or equivalent
  • Experience of producing and writing content about technical subject matters, especially digital solutions
  • Experience supporting the delivery of digital products, such as a website, microsite or app launch
  • Appreciation of product marketing and product management techniques

One of the largest employee-owned companies in the world, Mott MacDonald is a multisector consultancy providing engineering, management, and development services on projects in 150 countries. With over 16,000 of the best people working on a diverse range of challenges, we're helping our clients deliver sustainable infrastructure and development solutions. We have a collegiate and collaborative culture which values equality and diversity, and we take proactive steps to create an inclusive workplace. Together, we are opening opportunities with connected thinking. If this sounds like somewhere you'd like to work, click apply to continue with your application.