Senior Communications Manager [Transpennine Route Upgrade]

Last updated 8 days ago
Job Type:Full Time


York, GB

Department Name

Eastern Region.RNTE..CO.5

About Network Rail

Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the people at the centre of everything we do!
Our ambition is to be responsive to passengers and freight users and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.
We care about people and we're passionate about great service. We believe teamwork is key. For more information about Network Rail click here

Brief Description

Network Rail are on a mission. The mission is to become one of Britain's best employers and believe that starts with our colleagues and customers who we put at the heart of everything we do!

Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take ownership for addressing risks, resolving issues and protecting safety and wellbeing.

We're passionate about great service, and ask ourselves; what can we do to put our passengers and freight users at the centre of everything we do? We pull together as one industry because we care about people and collaboration is key. View our short video on our Putting Passengers and Freight First (PPFF) programme that outlines some key things we are working on as a business:

The Eastern region operates some of the busiest and most congested rail lines in the country, transporting large numbers of commuters to and from lively cities including Newcastle, Leeds, Sheffield, Derby, Norwich, Cambridge and London.

What's it like to work at Network Rail? Follow the link to gain a deeper understanding:

About the role (External)

As Senior Communications Manager for TRU you will lead the further development and implementation of the communications strategy for this high-profile and important investment.You will help to improve communication with our lineside neighbours and passengers, ensuring timely, effective communication with all stakeholders.

Reporting to the Head of Communications for the North and East route, you'll be a strong people manager with an excellent political understanding and strong influencing and engagement skills.

As well as strategy development and tactical delivery, you will be responsible for monitoring and evaluating the strategy and reporting against its objectives.Ultimately this role is expected to lead a team of nine individuals who will be based at various locations across Yorkshire and into the North West

Key Accountabilities:

  • Development and delivery of the Transpennine Route Upgrade communications strategy with a strong focus on passenger and customer satisfaction and positive engagement with our line side neighbours.

  • Accountability for the responsible management of the communications budget for TRU

  • Establish an effective network of internal and external contacts and provide direction/influence to senior managers, external industry parties and funding organisations on reputational risks and opportunities

  • Directly manage and develop a team, including carrying out regular 121's, appraisals, objective setting and performance monitoring

  • Assist with the delivery of Network Rail's corporate internal communications programme and act as a conduit for material/information for corporate communications channels

  • Support excellence in safety communications for our people

  • Develop the TRU branding

  • Produce regular reports on all communications activities on the project, including budget


  • Substantial experience leading strategic communications in a politically charged environment

  • Excellent people management skills

  • High standards of written and spoken communication

  • The experience and personal credibility to work effectively with senior managers

  • Strong influencing skills

  • Proven ability to grasp, understand and promote complex and sensitive issues in a persuasive and sensible way

  • Ability to develop and maintain a wide network of stakeholder contacts


  • Evidence of good planning and financial skills, with the ability to deliver projects and activities on time and within budget

  • Experience of directing and managing agency support

  • Experience managing a remote workforce

  • Educated to degree level

  • Relevant professional qualifications

  • Evidence of continuing professional development

How to apply (External)

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria. Network Rail positively embraces flexible working, recognising that employees may wish to balance work and family/home life. We will consider all flexible working applications.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail.Applicants should demonstrate their personal commitment to safety in their application.

Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to £3,333 (to a maximum amount of £2,500).

We adhere to a structured pay framework, any salary offered will be within the following pay range: starting at £42,971 per annum and increasing to £48,342 per annum.

Network Rail is required to comply with UK Government standards when carrying out pre-employment checks for all new starters; this includes a basic criminal record check. In addition to the basic criminal record check, in accordance with the UK Government we are also required to verify your identity, right to work in the UK and previous three years employment history.

Closing date: 1st March 2021. Late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.

Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.