Researcher: Human-Computer Interaction

Last updated 7 days ago
Job Type:Full Time

Innovations in machine learning are transforming how work gets done. In the Enterprise Knowledge project, we are developing new user experiences underpinned by an enterprise knowledge base, which aims to support work by making relevant content available to people as and when they need it. The knowledge base is generated through unsupervised machine learning (ML) with input from enterprise workers. The possibilities afforded by this new technology are many but their successful application requires thoughtful research. For example, their introduction into the workplace has the potential to change how workers share content with their colleagues and contribute to their wider organisation. How might such systems underpin useful working practices, and what new requirements will they create for workers?

The Enterprise Knowledge project is part of Microsoft Research Cambridge's ambition to design for the future of work. The successful candidate will join a multi-disciplinary team comprising social scientists, designers and machine learning researchers. They will be based in a world-class research centre that prioritises human-centred design and that deploys technologies built on a foundation of deep research in real-world settings.

Contract duration: 2 years


The successful candidate will define a research agenda in collaboration with the wider team. They will undertake foundational user research into the deployment of an enterprise knowledge base. They will translate their findings for a multidisciplinary audience, in order to support design work and to help shape the development of machine learning systems. They will additionally work with product teams; their work will impact products and services used worldwide.


Required Qualifications

  • PhD (completed or close to completion) in HCI or a related Social Science field (such as Psychology, Sociology, Anthropology or Cognitive Science).
  • Experience of research in the field of computer-supported cooperative work (CSCW), as demonstrated by two or more journal and conference publications in prestigious venues.
  • Significant experience in designing and conducting empirical user research.

Preferred Qualifications

  • Experience of researching interactive human-AI systems.
  • Experience of working in multi-disciplinary teams.
  • Ability to communicate to a multi-disciplinary audience.
  • Ability to translate research findings for practical action.
  • Participation and activity in the HCI community.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.