Enterprise Commercial Cross-Industry Digital Strategist

Last updated an hour ago
Location:Greater London
Job Type:Full Time

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to places they simply couldn't reach anywhere else. This is a world of more possibility, more innovation, more openness, and more sky’s-the-limit thinking—a cloud-enabled world.

Our mission is to empower every person and every organization on the planet to achieve more. We aspire to build the experiences and tools that make it possible for every professional in any business or role to be much more productive. We're fueling digital transformation in order to make a difference in people's lives and in organizations across the globe.

We are insatiably curious and always learning. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas and collaborate across boundaries to bring the best of Microsoft to our customers—because we are better together. It's our ability to work together that makes our dreams believable and achievable. Together we make a difference.

We are motivated every day to bring digital transformation to our customers. We help them empower their employees, engage their customers, optimize their operations, and change the very nature of their products, services, and business models. We are customer-obsessed—we love learning about our customers and then developing solutions that meet their needs.


The Enterprise Commercial Industry Digital Strategy organization is focused on driving innovation at our customers. We do this through four motions, Ignite, Continuous Innovation, Deal Structuring and Transformation Leadership.

Accelerating share of wallet and Cloud growth with our largest global customers is central to our mission. The role will focus on executing the four motions above and bringing consistency to our largest accounts while scaling those motions throughout the sales organization.

The IDS lead will have frequent interactions with Executives across the company including WCB leadership, Corp Strategy, Finance, Strategic Account Executives, Engineering and Partner team leaders.


The Industry Digital Strategist (IDS) will support field to execute the Ingite process (get customers excited about the MSFT platfrom) and Continuous Innnovation (build digital capabilities in our customers) engaging all of the Microsoft field units.

The IDS will work directly with customers to uplevel our customer relationships, drive customer BDM engagements and provide deal support.

The IDS will focus on some of the most important accounts in the Enterprise business and manage the cadence of business reporting and insights. The role requires influencing a diverse group of stateholder across field, partner, finance, business development and engineering organizations. A key success factor for the role will be the ability to partner across Microsoft impactfully by defining complex global programs with measurable results, which will include cross-group orchestration and a collaborative leadership style.

Primary Responsibilities:

Evolve the account engagement model and prove success by landing in our most critical accounts

Be a critical element in and facilitate the feedback loop between the IDS organization and the rest of Enterprise Commercial.

Define the success metrics and a rhythm of management to report business performance and identify opportunities to accelerate progress in the Strategic and Enterprise segments

Inspire managers and individuals in the organization and foster a culture of customer-centricity, accountability, collaboration and achieving big bold goals

Represent Enterprise Commercial with other business stakeholders in WCB, and across the business

Create clarity, generate energy and deliver success through an impactful people and readiness agenda

Increase workgroup health, helping to build an organization that is stronger tomorrow than today.

Develop a high-performing team by being inclusive with diverse talent, prioritizing development and leading by example


Experience Required: Education, Key Experiences, Skills and Knowledge:

  • At least 6-8 years of Business Management Consultancy experience
  • Deep knowledge of Microsoft’s enterprise sales
  • Proven track record and experience selling and delivering complex, digital transformation solutions to enterprise customers
  • Experienced team leader, able to serve as a ‘player-coach’
  • Commitment to teamwork and a creative approach to problem solving
  • Executive presence with ability to influence at senior levels across Microsoft, Partners and/or Customers
  • Highly adaptable, and strong collaborator, fierce advocate and influencer
  • Strong leadership & interpersonal skills, coaching skills, cross-group collaboration and proven ability to influence across organizational boundaries
  • Strong communication, community and program management skills and experience
  • Bachelor degree: ideal, MBA desired

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.