Partner Account Manager, Commercial

Last updated 26 minutes ago
Location:Greater London
Job Type:Full Time

About us

At GoCardless, we’re passionate about payments. Our vision is to provide businesses with the best way to collect recurring payments, wherever they and their customers are in the world.

Today, we help over 55,000 businesses take the pain out of getting paid, so they can focus on what they do best. And through our partnerships with over 200 software providers such as Xero, Zuora, Salesforce and Quickbooks, more and more businesses are benefiting from our unique global payments platform every day. We process $15bn of payments a year across more than 30 countries, powering recurring payments for businesses worldwide, from multinational corporations to small businesses.

We’re headquartered in the UK, and backed by some of the world’s leading investors including Google Ventures, Salesforce Ventures, Balderton Capital, Accel Partners and Notion Capital. Over 400 employees worldwide have decided to develop their careers with us. We’ve built a friendly, collaborative culture where we hire and develop people who share our desire to do work we can be proud of. We value learning and feedback, and support colleagues to develop in their role and more broadly in their career.

The role

This role is responsible for building and growing partnerships within our tier 2 and tier 3 space, primarily supporting the development of pipeline generation for our Emerging and Corporate sales team. The role will have a named portfolio of accounts but will also be heavily involved in building new partnerships across our U.K market.

This role will also play a pivotal role in the development of our partner programme, where we currently manage 200+ partners. The programme is designed to manage partners at scale and the person will be working together with the partner programme lead to jointly develop the programme for our future needs.

The role is part of the Commercial partnership team, a global team that spans across all of our geos.

  • Independently build and execute against a business development plan to win new partnerships which have a strategic impact on GoCardless
  • Lead on the negotiation of new agreements
  • Work with partners to build best-in-class technical solutions and continually improve existing integrations, with support from our Solutions Engineering and Product teams as required
  • Develop relationships necessary to reach mutually beneficial objectives, including independently working with senior stakeholders and executives.
  • Develop a programmatic strategy to manage partners at scale. Continuously using data to find ways to enhance the performance of our partners
  • Regularly report on performance and key drivers internally & externally, including to executive stakeholders


  • You have experience working in strategic partnerships, ideally in a B2B tech environment
  • You have strong relationship and communication skills. You love networking and can articulate yourself clearly
  • You are commercially astute with strong quantitative and analytical skills. You relish digging into data and using feedback from partners to identify growth opportunities
  • Experience in delivering against long-range, complex projects

Life at GoCardless

Diversity is hugely important to us and we welcome applications from those with disabilities and from under-represented backgrounds. Throughout our hiring and onboarding process we make any reasonable adjustments necessary to create a level playing field and continually look at how we can improve in this area. We also have active ‘employee resource groups’ (such a BEAM and Rainbow) that are supported and sponsored by members of our Exec team; they work to engage and inspire our employees on diversity & inclusion topics throughout the year.

We offer flexible working hours and remote working arrangements, enhanced parental leave and pension packages. You’ll also receive equity, because we believe having this ‘buy in’ is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution.

The COVID-19 pandemic has seen everybody at GoCardless shift to remote working and this is something we’ll continue to do into 2021. We continually review this approach in conjunction with the changing restrictions in each of our locations; additionally we offer support to maintain wellbeing and comfort, including subsidised home office equipment, workstation assessments and a range of remote social activities you can dip in and out of whenever you fancy.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.