Knowledge & Information Agent

Last updated 1 hours ago
Job Type:Full Time, Part Time


Fareham, South East, PO17 6AD : Salisbury, South West, SP4 0JQ

About the job


Dstl Digital Group (DDG) is Dstl’s gateway to internal and external knowledge with a vital role supporting not just Dstl, but also MOD, its agencies, the wider defence community and Other Government Departments (OGDs) with their information needs. As such, it has a multi-faceted role supporting not just Dstl, but also MOD, its agencies, the wider defence community and Other Government Departments (OGDs).

Knowledge and Information Agents (KIA) provide standard and bespoke services to a range of clients in order to support their information needs.

Job description

In this role you will

Engage with clients to determine/refine their requirements and advise on the best course of action to meet their information and knowledge needs
  • Provide timely, literature-based research deliverables, enabling clients to make informed decisions, by exploiting appropriate resources for internal, academic and open source information
  • Provide training to enable Dstl staff to fully engage with and benefit from the various knowledge and information resources available



  • Well-developed verbal and written communication skills.
  • Ability to communicate effectively with a diverse range of colleagues and clients.
  • Ability to present information in relevant, appropriate formats using appropriate language for audience.
  • IT literate, with good knowledge of the functionality of Microsoft Office packages.
  • Ability to effectively organise/prioritise workload in order to deliver work to deadlines.

  • An understanding of Basic Information Systems, Information Management and/or Knowledge Management


  • Demonstrable experience of supporting and influencing groups outside your local team.
  • Demonstrable experience of literature-based research or literature-based work preferably gained in a scientific, technical, engineering, analytical, mathematical, or military-related domain.

  • Demonstrable experience of assessing the quality and reliability of information resources
  • Demonstrable experience of analysing scientific or technical information
  • Demonstrable experience of presenting scientific or technical information in a variety of formats
  • Demonstrable experience of providing effective training.
  • Experience of using social media in a work context
  • Experience and use of MediaWiki or other wiki software


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Communicating and Influencing
  • Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

  • Working Together


We'll provide a great range of benefits including;

? Fully flexible working, including alternative working patterns, annualised hours, compressed hours and job share, to name a few.
? Flexible Working hours, a 12 month reference period and the ability to bank hours. Up to 20 hours can be taken in any calendar month
? Excellent learning and development to ensure everyone fulfils their potential.
? Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid, and paternity leave of 2 weeks full pay.
? Chartership and accreditation support.
? Pension.
? Generous annual leave, with the ability to buy and sell up to 5 days holiday per year.
? A competitive salary.
? Onsite gyms and restaurants.
? Staff discounts for high street and online shopping, restaurants and days out.
Our Diversity Networks

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution. We have a number of support networks to ensure all employees feel supported at work.

These include the following;
- Sexual Orientation and Gender Identity Network
- Faith and Culture Network
- Parents and Carer Support Network
- Alternative Working Network
- Gender Equality Network
- New Starters Network
- Enabled Network, for people with visible and non-visible disabilities

For further information about Dstl please check out our LinkedIn page

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team and we will do all we can to support you.

We offer a guaranteed interview for all disabled applicants who provide evidence in their application of meeting the minimum essential requirements of the post, set out in the job description. You will be asked to indicate if you are applying under this scheme when you submit your application.

We actively encourage and welcome applications from those who work alternative working patterns (part-time, job share, term-time only etc.), Please be prepared to discuss this if you are selected for interview.

Assessment will consist of a behavioural interview based on Government Knowledge & Information Management (GKIM) Framework. Interviews will be held on 9th and 10th February 2021 and due to current circumstances are likely to be via video links.

Important Information .

Our work in defence, security and intelligence requires our employees to be British Citizens who are able to gain a high level of security clearance to understand the work you will undertake to protect us from any security threats. For this reason, we regret that only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners across the enterprise. We work closely with the Defence and Security Industry on many projects, so it would be great to work with you via one of our partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

This job is not open to candidates who hold a dual nationality.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :Name : Dstl Recruitment TeamEmail : Recruitment team :Email :

Further information

Should you wish to raise a formal complaint about the Dstl recruitment process you should email stating the nature of the issue. We will respond within 5 working days.

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