CIB Operations - EMEA Wholesale KYC Business Support - Executive Director

Last updated 7 hours ago
Job Type:Full Time

Job Description

EMEA WKO Production organization is seeking a highly talented ED to lead the newly created Business Support Team. The team will focus on business process control, regional client list management and engineering of the new processes with the aim of standardizing the complexity brought about by three layers of global, EU and country level KYC regulations. The Senior KYC Manager will report to the EMEA Head of WKO Production.

We are looking for a leader who can excel in a highly dynamic environment, can display superior analytical skills and a relentless focus on operational excellence & process engineering to manage continuous changes in the regulatory landscape.

Responsibilities include, but are not limited to:

  • Business process control and the oversight of action plan remediation
  • Root cause analysis and development of business process sustainability measures
  • Develop & manage country level KYC & KYC not required population register, process & procedures for all 24 EMEA booking locations
  • Ensure requisite periodic renewal schedule in line with country level requirements
  • Manage KYC production commitment to all regional legal entity migration strategies (Brexit, Custody, Wholesale Payments)
  • Represent WKO team on legal entity and country level governance forums
  • Demonstrate the ability to combine superior KYC policy knowledge with excellent operational process management & execution
  • Engineer robust KYC operational processes and systems that will reduce offline due diligence processes and increase traceability of KYC disposition
  • Partner with the regional Local Due Diligence production manager to deliver transformational KYC quality improvements that will avoid audit and regulatory issues
  • Provide subject matter expertise on updated regulations and procedures
  • Act as the end to end business process owner for WKO Production team in EMEA
  • Continuously assess and proactively identify gaps in the KYC on-boarding & renewal process as well as develop strategies to prevent future control gaps and adverse audit results

Qualification & skills include:

  • KYC subject matter expert with deep understanding of EU regulatory landscape
  • Knowledge of regional businesses infrastructure, product usage and its implication on KYC client definition
  • Strong control mindset and the ability to devise risk mitigate strategy
  • Ability to synthesize new regulations, carry out accurate impact assessment and design appropriate operational process
  • Ability to effectively communicate complex policy and operational concepts to both senior management and junior operational staff
  • Highly developed skills for engineering new process and enhancement to existing operational infrastructure
  • Previous experience of strategy, transformation or senior level project management skills highly desirable
  • Highly developed analytical skills and intellectual curiosity
  • Strong interpersonal leadership, partnership and influencing skills
  • Ability to put together powerful presentations and strategy documents
  • Extensive experience of AML, Compliance, Strategy and Operations management experience