WW Services Managed and Deployment Product Manager

Last updated 10 hours ago
Location:Hampshire
Job Type:Full Time

Position Description:

As the WW Services Managed and Deployment Services Product Manager you will be
responsible for productizing relevant services to help customers deploy and
manage their PC fleets.

You will lead an offering development team to create service offerings and
processes in support of customer requirements. Services offerings represented
by this role will run the gamut from “rack and stack” to multi-country
engagement and fleet management scenarios including both hardware and software
solutions.

You should have prior product offering development experience, background in
Services and/or channel partner experience in the areas of hardware and/or
software deployment.

Success will require the ability to influence and maintain open communication
with all areas of the company, including worldwide hardware business units,
geo/country service sales & marketing teams, and technical service delivery
teams.

You must be able to manage complexity, think creatively, deal with ambiguity,
and thrive in a fast-paced environment. You will have the opportunity to work
with and influence a variety of WW stakeholders to drive transformational
projects.

This role reports to Director of Services Business Development.

Key Responsibilities

  • Services Product Life Cycle (PLC) Management: Manage the entire service
    life cycle from strategic planning to tactical activities for the assigned
    service product lines
  • Designing a service solution or triggering a new service model based on
    product specifications and brand to meet customer requirements
  • Evaluate Lenovo’s existing capabilities to deliver on the required service
    and identify additional investment needs based on gaps
  • Conduct competitive analysis to determine service offer features & pricing
    strategy, including key processes and resources
  • Analyze potential service partner relationships and develop long-term
    strategic requirements to support assigned services and solutions
  • Develop and maintain consistent communication and relationships with key
    extended teams including regional Services teams, Services Delivery, Corporate
    Marketing and PC hardware product teams
  • Work with the Services Marketing organization to provide content for
    marketing deliverables

Position Requirements:

  • 7+ years of IT technology experience and/or PC Services experience
  • Strong executive presence & leadership skills
  • High level of communication & presentation skills required
  • Collaborative approach to meeting business objectives and ability to
    influence at all levels of matrixed organizations
  • Experience working with global teams and conducting business internationally

What Lenovo can offer you:

  • An open and stimulating environment within one of the most forward-thinking
    IT companies
  • Opportunities for career development & growth
  • Access to trainings for personal development
  • An international team with a high focus on Gender diversity
  • Attractive compensation package and Performance based rewards

Lenovo is an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.

About Lenovo

Lenovo is a $46 billion global Fortune 500 company and leader in providing
innovative consumer, commercial and enterprise technology. Our portfolio of
high-quality, secure products and services covers PCs, workstations, servers,
storage, smart TVs and a family of mobile products like smartphones, tablets
and apps. Everyone here at Lenovo is an integral part of the company, working
together, across continents, cultures and innovations, all comprised in a
friendly, fast-paced, work environment that focuses on one common goal: to be
known as the best in what we do.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.