|Job Type:||Full Time|
End DateThursday 03 December 2020
Salary Range£22,950 - £25,500
Agile Working OptionsOther Agile Working Arrangements / Open to Discussion
Job Description SummaryCarry out a range of complex technical processes and customer service activities, to support international and domestic trade transactions together with related finance arrangements for customers across all business market segments and heritages.
Ensure that work is completed accurately and adhere to all specified Bank processes, procedures, standards and relevant external regulations.
Undertake the checking of a range of complex technical transactions.
Carry out a range of demanding processing and technical duties where interpretation and judgement is required, ensuring that the work is completed accurately and adheres to all specified Group Policies, processes and procedures.
Checking and release of work to a designated monetary limit.
To be fully aware and understand the interpretation of Anti Money Laundering procedures for Trade Services.
Where appropriate conduct or quality completed transaction risk assessments, also confirming Know your Customer documentation is in place, taking ownership of escalating concerns where identified, through appropriate channels.
Review and validate commentary provided by third parties as part of AML Transaction Risk Assessment, challenging back where required to ensure regulatory standard rationale.
Demonstrate core Lloyds Banking Group Values and Behaviours as an active team member.
Act as first point of reference for technical queries for both colleagues and customers.
Identify and support the resolution of customer complaints.
Build relationships internally at all levels, and externally with clients to resolve enquiries as necessary
Ensure compliance with the Bank’s procedures, guidelines, policies and reporting requirements as well as any relevant regulatory and statutory requirements.
Raise and escalate any risks and issues identified, taking mitigating actions and agreed.
Specific Functional Accountability
Documentary Letters of Credit
Review documentation received and process/release new transactions in this respect.
Quality check and approve transactions for Documentary Letters of Credit/Collections/Guarantees.
Quality check investigations arising through the transaction risk assessment process
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.