Product Owner Network Tools

Last updated 12 days ago


Role Title: Product Owner - Network Tools

Business: Risk
New or Existing Role- New
Grade: GCB5
Role Purpose
  • Compliance focuses on the specific financial crime threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial crime. We harness intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.
  • The Product Management team ensures that essential systems and data are available to enable Compliance to conduct effective and efficient investigations and analytics. The team is proactive and future-looking, shaping financial crime technology and promoting its adoption across FCR.
  • The role holder is responsible for:
  • Manage the development and deployment of technical product capabilities and rationalisation of product functionality across Compliance.
  • Ensure effective stakeholder engagement and user interaction at all levels leading to informed and well-judged trade-offs and priority decisions to maximise business benefit.
  • Ensure requirements are communicated clearly and consistently with software delivery colleagues and stakeholders at all levels.
  • Ensure effective and efficient allocation of development budget and tasking of scarce and specialist resources.
  • Optimise systems usage in Compliance. Identify and eradicate duplication or underutilisation across Compliance and lines of business.
  • Manage a team of business/data analysts/IT developers and deployment specialists, nurturing talent and encouraging innovation.
  • Support Chief Product Owner to prepare and gain sign off for annual Compliance Product Management AOP.
  • The role holder would also be responsible for establishing seamless, trusting and mutually supportive relationships with key stakeholders within the sub-function and other business areas.
  • The role may require occasional nationwide or overseas travel.
Key Accountabilities
Impact on the Business:
  • To manage a team of systems and business analysts in-line with the overall Compliance objectives.
  • Ensure effective stakeholder engagement and user interaction at all levels leading to informed and well-judged trade-offs and priority decisions to maximise business benefit.
  • Identify strategic opportunities and drive through to build product capabilities.
  • Ensure requirements are communicated clearly and consistently with software delivery colleagues and stakeholders at all levels.
  • Maintain a consistent and effective product management approach for all business and functional areas.
  • Drive efficient allocation of scarce resources, including capital and people.
Customers / Stakeholders
  • Build networks and manage day-to-day relationships with senior staff on technology related matters in Risk and Business.
  • Manage requests from business and risk for intelligence or opportunities to leverage Compliance technology and data.
  • Strengthen and broaden internal relationships with global functions, lines of business, regions, and countries who directly benefit from or interact with Compliance systems, including:
    • Regional Systems Delivery and Compliance colleagues
    • Compliance managers and product champions
    • Compliance stakeholders
    • Software delivery and operations colleagues
    • Lines of business stakeholders
  • Strengthen and broaden external relationships with key technology/data providers as required.
  • Provides strategic direction and oversight of the firm’s participation in initiatives with key members of Group, public sector and peers to share information on financial crime threats.
Leadership & Teamwork
  • Provides support and direction at a global level and support at a regional level to the deployment of systems capabilities within Compliance.
  • Pro-active and supportive of colleagues and able to demonstrate imitative and a logical approach to solving business issues.
  • Provides sponsorship and strategic vision for People Development initiatives for Compliance, aligned to Group Risk and Group activities.
  • Develops strategy for adoption of technology and the realisation of benefit.
  • Establish and promote a learning culture focused on open feedback and continuous improvement.
  • Attracts, retains and motivates high calibre talent.
  • Clearly communicates technology strategy to meet business needs.
Operational Effectiveness & Control
  • Ensure business and regulatory implications of system design and operation are proactively anticipated, considered and communicated throughout the lifecycle.
  • Establish manual and automated technical processes to ensure and evidence rigorous adherence to Group policies and management of operational risk.
  • Develop and present options to implement controls whilst retaining full benefit from investment in systems.
  • Maintain sound understanding of key threats and system vulnerabilities and engage proactively with risk stewards to mitigate risk impact.
  • Role Requirements

Major Challenges

  • Global Compliance is going through a period of rapid and deep change both internally and externally. Internally we are restructuring the Group’s footprint, ensuring that these businesses are run consistently and globally.
  • Managing a team within a large Global Compliance sub-function in such an environment is challenging by itself. However, there are additional challenges from internal restructuring of our business, major cost reviews and implementation of efficiency programmes.
  • The immense amount of change internally and externally calls for the role holder to be alert and adaptable to developing requirements, whilst also delivering challenging targets.
  • Managing the demands of multiple diverse aspects of the role.
  • Maintaining a global perspective, but with particular consideration of regional distributions (staff, budgets, resources, operations) and the impact of these; and ensuring a proportionate balance in each region.
  • Implementing and managing a uniform approach to operations, in view of disparate operating procedures already in operation (within the organisation and within departments) and the unique issues, requirements and problems associated with each.
  • Understanding the highly complex and constantly changing landscape of case management technology and data to minimise duplication and maximise benefit.
  • Prioritising potentially divergent and conflicting requirements from a broad range of senior stakeholders and ensuring that the stakeholder community remains supportive of the overall direction.
  • Remain open to assessing emerging technologies and their potential application to Compliance.
  • Providing proactive support for urgent and important issues arising to meet short term challenges whilst ensuring the realisation of strategic goals are not compromised.
  • Engaging effectively with a very diverse set of stakeholders from board-level executives to developers

Role Context

  • The role holder will be required to lead and manage global teams of technologists and data specialists as well as subject matter experts in financial crime threats and analytical techniques.
  • The role holder will be expected to demonstrate considerable entrepreneurial spirit to obtain the necessary knowledge and identify and realise opportunities.
  • The role holder will have access to highly sensitive information and must exercise sound judgement in protecting it whilst adhering to all relevant rules and regulations.
  • The role holder will be required to work with team members in multiple jurisdictions and time zones.

Role Dimensions

  • Due to the nature of the role there is limited direct financial responsibility. However, the largest fraud/financial crime events in the banking environment have the potential to result in losses of billions of dollars, so the indirect financial impact of the role is highly significant.
Management Risk
  • The role holder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing financial crimes threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Monitor in accordance with the Principal Accountabilities set out above.
  • The role holder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.

Observation of Internal Controls

  • The role holder must adhere to all relevant internal controls and should be able to demonstrate a flawless track record in this area