ERP Solution Architect

Last updated an hour ago
Location:United Kingdom
Job Type:Full Time

Business Applications Domain

Microsoft’s Business Applications Domain helps customers maximise their investment in Microsoft Dynamics 365 solutions, the full portfolio of Microsoft Products and Microsoft Azure through accelerated adoption and productive use of technologies. The Microsoft Business Applications Domain team is part of a worldwide organisation of exceptional people who lead and serve our customers to realise their full potential through software and services.

Working at Microsoft

We are part of a diverse and multi-cultural team of customer focused and results-driven influencers. With a growth mindset and collaboration at its core, the domain leverages the unique talents and skills of all individuals to drive success and deliver results.

This is your opportunity to work and learn with the foremost Microsoft Dynamics 365 experts on a variety of projects, technologies, and geographies. At Microsoft you will be provided with a range of opportunities for professional and personal development across all our technologies and business. As a member of the Microsoft’s Business Applications Domain, you will work on the largest and most complex customer projects across Europe and Middle East that will make a real difference in millions of people’s lives.

Growth mind-set: At Microsoft, we’re insatiably curious and continuously learning. We lean into uncertainty, take risks and learn fast from our mistakes. We build on each other’s ideas because we are better together.

Customer obsessed: We are passionate about helping our customers achieve more. We listen and learn about our customers with a beginner’s mind; bringing solutions that meet their needs and innovation to surprise and delight them.

Diversity and inclusion: We don’t just value differences, we seek them out and invite them in. Microsoft is a place where employees can be who they are. As a result, we have better ideas, better products and our customers are better served.

One Microsoft: We are a family of individuals united by one mission. We work together, build on each other’s ideas and collaborate across boundaries to bring the best of Microsoft to our customers as one.

Making a difference: We stand in awe of what human’s dare to achieve and we are motivated every day to empower billions of people to achieve more through our technology and innovation. Our employees harness the power to build on the company’s far-reaching momentum and are driven to change the world.

We are committed to reinvent business processes and productivity, build the intelligent cloud platform and create more personal computing. These three goals are interconnected; allowing us to attract, develop and retain the best talent to be more innovative in the products and services we develop, in the way we solve problems, and in the way, we serve the needs of an increasingly global and diverse customer and partner base.


The Solution Architect assists with the identification, pursuit and closure of strategic business development activities whilst continuing to be responsible for the architecture of existing projects. They will assist in identifying and creatively solving complex customer problems, envisioning and enabling critical processes, and fundamentally helping the customer to achieve their objectives.

Solution Architects must be effective in fostering executive level relationships. They also play a key role in employing, leveraging partners and Microsoft Global Delivery as part of the overall Microsoft services delivery model

The Solution Architect must apply advanced analysis skills and experience in principals of ERP Business applications to provide detailed reliable options and estimates for service implementations. They must have current and deep experience with implementation of large ERP products and an understanding of competitor technologies.

As a Dynamics 365 Solution Architect we would like to see that you have experience from working with ERP projects in global enterprise organizations and are familiar with the challenges and processes of such organizations.

To be effective the Solution Architect requires a proven successful background in managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Solution Architects are able to deliver effective strategic presentations to audiences of all sizes and possess excellent communication skills. They will architect solutions by mapping customer business problems to reusable end-to-end business application solutions

Solution Architects work hand in hand with Project Managers, Program managers and Pre-sales leads to ensure successful bids and pursuits. They support achievement of several performance scorecard and key performance indicators directly or through collaboration with other roles in services, and sales.

The successful candidate will have a BS/BA degree, or equivalent work experience with ERP large scale enterprise implementations of Dynamics or another global ERP solution.

The job will require frequent travel (70% +). Fluent English verbal and written communications skills are a must.


  • Ability to architect and describe complex ERP centric solutions on the Microsoft platform
  • Application of Design Thinking as a concept
  • Working with broad and diverse team to jointly create a solution
  • Overall technical responsibility for project delivery
  • Scope and risk management
  • Oversee deliverables from partner, subcontractor and MS resources
  • Lead design workshops and facilitate a creative process
  • Build estimates for complex engagements
  • Living and performing in an enterprise scale multi-country environment
  • Engage with CXO’s to deliver workshops and /or POCs
  • Develop Technical Quality plan standards and test procedures
  • Perform technical reviews
  • IP Reuse and creation

Core accountabilities

  • Engagement / Stakeholder management

  • Proven Technical Team Leadership (3+ people)

  • Successfully demonstrated leadership in 5+ ERP for enterprise class customers

  • Excellent Communication (up / down/ peers)

  • Proven track level in business domain & technical conversation

  • Holistic solution, design and architecture

  • Proven experience in presales, project estimation and closing

  • Previous track record delivering the full project life cycle

We do not provide relocation support for this position.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.