Network Operations Service Delivery Manager

Last updated an hour ago
Location:Greater London
Job Type:Full Time

Network Operations Service Delivery Manager

Would you like to play an important part in the future of our network?

Do you enjoy taking ownership of network issues and resolving them?

Join our cutting-edge team

Our Digital Technology group provides intelligent, connected technologies to enable all Baker Hughes Product companies. Our team creates business value through continuous improvement in reliability, resiliency, and performance in support and service offerings. Robust cloud and networking services are key foundational areas powering such offerings.

Partner with the best

As a Network Operations Service Delivery Manager, you will play a key role in liaising and partnering with regional IT leadership to align on and support current business objectives, priorities, and escalations. Work with internal teams and service providers to manage SLA's. Work with stakeholders and other peers to build support frameworks and strategies for monitoring of current and future technologies. You will be part of an outcome driven group where you are trusted and empowered to enhance our offerings.

As a Network Operations Service Delivery Manager, you will be responsible for:

  • Overseeing excellence programs, initiatives and targeted outcomes to improve system stability, reliability and overall service
  • Supporting the implemented design and engineering of the Baker Hughes global network environment
  • Collaborating with cross-functional teams and customers to provide technical guidance and troubleshooting knowledge
  • Delivering major global programs to enhance stability and performance

Fuel your passion

To be successful in this role you will:

  • Have proven demonstrable experience in a similar large scale role
  • Possess a Fundamental understanding of networking technologies, security, routing (particularly BGP), switching, SD-WAN/LAN, SDN & cloud connectivity
  • Have experience of supporting and configuring Palo Alto firewalls
  • Demonstrate a deep understanding of networking technologies including security, routing (BGP) switching, SD-WAN/LAN, SDN and cloud connectivity

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you!

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.