Resource and Workload Capacity Planner

Last updated 4 days ago

Resource and Workload Capacity Planner

Would you like to take on a newly designed role within Enterprise IT Services, supporting the operation of a demand and capacity management capability? We currently have a vacancy for a Resource and Workload Capacity Plannerat our site in Preston - The Strand.

As a Resource and Workload Capacity Planner, you will sit within the Business Operations team, reporting to the Demand and Capacity Manager and operate as a fundamental enabler to EITS. You will ensure there is governance for key workload decisions made by key stakeholders; and provide analysis to enable key business decision’s to be made for continuity and alignment of the organisation across a range of resources.

This role will provide you with an opportunity to manage a broad spectrum of stakeholders such as business groups, EITS personnel and third party suppliers. This role offers excellent career development and progression with an opportunity to study towards professional qualifications such as ITIL foundation.

Your main responsibilities as a Resource and Workload Capacity Planner will involve:

Validate current EITS demand and resource planning capabilities whilst working with the teams to establish a future state proposal to deliver a seamless regular review to maintain topicality.

Collaborate with key stakeholders internal and external throughout the demand and capacity process ensuring information flows both ways seamlessly

Configuration control will be key to ensuring single source of truth and common messaging is transparent between demand and capacity and key stakeholders for resource assumptions

Risk and opportunities to be captured to ensure demand and capacity controls are aligned to ensure smooth project delivery

Conduct scenario modelling and propose options to the senior team for consideration.

Coordinate triage activities to ensure demand requests are dealt with accordingly

Capture and analyse demand, and assess business needs via Service Now Demand Management and support the development of Service Now capacity and resource management

Sources of information will be available from multiple sources

CPC management

Essential skills and qualifications:

Use of Microsoft Excel and PowerPoint at a minimum of intermediate level to support analysis working

Resource management and/or demand planning experience

Strong stakeholder management experience

Strong commitment to quality customer service

APICS or basic supply chain management or equivalent qualification desirable

What we're looking for in you:

You will have excellent interpersonal skills and the ability to build positive relationship with various stakeholders. You will be self-starter and the have the ability to challenge existing thinking within the organisation.

Location: Preston The Strand

Salary: £30,000

Benefits: Our employees receive an excellent benefits package which includes a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. We also offer a range of additional benefits such as flexible working, an employee assistance programme, Cycle2work and many local and national employee discounts. Some employees may also be eligible for an annual incentive.

BAE Systems

BAE Systems is one of the world’s leading global defence, security and aerospace companies. We work at the cutting edge of technology, creating more than 100 new inventions every year for customers in over 100 countries.

Shared Services

If you’d like to make a real difference where it counts, BAE Systems is the place for you.

From keeping soldiers, sailors and pilots safe to helping countries prosper, from developing the next generation of supersonic aircraft to investing in the next generation of super-smart talent – at BAE Systems, we work together to give our customers an essential edge in protecting the things that really matter. Lives, livelihoods, ways of life.

As part of the Shared Services team, you’ll be at the heart of this endeavour – working closely with our air, maritime, land and cyber and intelligence businesses to support our customers around the world.

Join us and you’ll be encouraged and rewarded to excel in this important work. Apply your talent where it counts.

We recognise that an inclusive and diverse workplace – where all employees feel respected, valued and able to achieve their full potential – is vitally important. Not only does it inspire creativity and collaboration, it’s good for business. We celebrate our differences and believe our diverse skills, abilities and perspectives strengthen our culture and our overall performance.

We welcome applications from all suitably qualified people.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and/or your place of birth may limit those roles that you can perform for the organisation.

Due to the volume of applications we receive, we sometimes close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role with BAE Systems.