Transaction Processing - Associate

Last updated 3 hours ago
Job Type:Full Time


  • Manage the workflow through the life cycle of Corporate Action and Income products

  • Quality assurance of Corporate Action events for time, accuracy & quality of information

  • Investigation/resolution of issues in relation to systemic & operational errors.

  • Identify action plans to resolve issues experienced/anticipated.

  • Track actions through to completion.

  • Resolving issues that present exposure to risk through technology & Operational procedure changes.

  • Support Audit tasks providing process overviews, documentation & proof to auditors.

  • Support the Global Contingency agenda to ensure recovery strategy is known, supported & tested.

  • Support actions surrounding technology changes.

  • Track Management information.

  • Chase operational teams on open issues until the items are corrected.

  • Question integrity of processes, drive changes to make existing processes more robust.

  • Escalate issues.

  • Chair forums that review backlogs and Quality failures with an emphasis upon remediation.

  • Operational management and control of the daily workflow within the Asset Services team

  • Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning

  • Ensure all daily controls and processing are completed and signed off including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as required

  • Provide direction and leadership to the team

  • Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization

  • Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities

  • Contribute to the strategic development of asset servicing products

    This role requires a wide variety of strengths and capabilities, including:

  • Operational subject matter expertise in Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, and Custody

  • Strong people management skills, ability to lead and motivate managers

  • Strong ability to learn ongoing stream of new markets, products, and processes

  • Strong risk and control awareness, ability to effectively priorities workloads and work to critical deadlines

  • Confident communicator in all mediums to both internal and external clients

  • Strategic thinker, able to review and implement process improvements

  • Bachelor’s degree or equivalent, preferred

  • Proficient in Microsoft Office products including Word, Excel, Access, and Outlook

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.

Opening Date: October 02, 2020
Closing Date: October 30, 2020