Assistant Manager - Systems and Decisioning Fraud Analytics - Flexible location

Last updated 11 days ago
Location:West Midlands


Assistant Manager - Systems and Decisioning, Fraud Analytics.

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Fraud Management focuses on the specific financial fraud threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate, from the harms associated with financial crime. Fraud harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Assistant Manager, Systems and Decisioning, Fraud Analytics.

You will be aligned to Systems and Decisioning, Fraud Management who are responsible for establishing and operating policies, standards, systems and other controls to prevent and detect fraud against the HSBC Group or its customers. Where fraud occurs, the Systems and Decisioning team is responsible for optimisation and identifying control weaknesses or failures.

Your responsibilities will include:

  • Perform in-depth analysis, design, implement and monitor strategies/projects for the Banks Debit and Credit Card portfolios;

  • Perform in-depth analysis, design, implement and monitor strategies/projects for account opening / originations. These will involve using multiple referral/decisioning systems and other layered tooling to identify fraud;

  • Lead the development and deployment of analytical products to manage and mitigate fraud and financial crime risk;

  • Interpret and manipulate large data sets to extract trends and identify issues and risk;

  • Monitoring fraud trends to mitigate loss while maintaining minimum genuine customer impact, therefore providing a positive customer experience and Best Place to Bank.

  • Developing & implementing new strategies in response to new fraud attack vectors to reduce fraud losses whilst optimising the customer experience, including providing feedback to relevant stakeholders on actions taken