Security Control Room Supervisor

Last updated 14 hours ago
Location:Greater London
Job Type:Full Time

Job Description

We are Global

We’re proud to be one of the world’s leading media and entertainment groups. Whether it be on-air, via global player or through our outdoor advertising, we entertain and reach over 50 million individuals across the UK every week.

Across our entire business, we’re committed to making more moments that matter for our audiences, customers and for each other. And every moment matters…the small, the big and everything in between. We couldn’t do any of it without our talented, passionate Globallers. Everything we do is driven by our culture and the talented people who make it happen.

Here at Global, we have a saying…it’s all about how you make people feel. It’s our company ethos, our guiding belief and it’s so much more than words. It’s the vibe you get when you walk into one of our offices, it’s what keeps us honest and true to who we are, and above all, it’s the reason we all love to work here.

Reporting of the Role
This role reports to Head of Security


12 hours days (07300 – 1930)

2,592 hours per year

Licences Required

Must hold a valid SIA Frontline Officer licence.

Must hold a valid SIA Public Space Surveillance (CCTV) licence.

SOP & Assignment Instructions – Assist in the writing of SOPs, AI’s and implement the contained strategies.

Access Control  - To monitor the access and egress for staff, guests & contractors to all Global sites.

Security  - Protecting our people & property from unwanted individuals, unauthorised access, damage and any form of disturbance. 

Emergency Procedures  - Must be experienced and confident in emergency situations such as evacuations, disturbances & building lockdowns.

Technology & Helpdesk – Experienced using up to date technology and managing a 24/7 security helpdesk for nationwide requests relating to access control and linked technology needs. Creating and developing efficient processes with focus on exceptional customer service, delivered by the team.

Deliveries/Contractors – Should be organised and take control of incoming deliveries and contractor issues in the absence of senior team members, paying particular attention to projects leading to a large flow of activity.

Project Support – Team leader should support his/her line manager in delivering various projects and take on additional responsibilities when senior management are not on site.

CCTV  - Use of CCTV and basic IT skills are crucial to this role.

Report Writing  - Candidate should haveexceptional reading and writing skills and be proficient in using both MS office as well as in house software. Being clear & concise in this role is vital.

Communication SkillsMust have communication skills to deal with people in any given situation. Be able to assimilate and pass on key information where required. 

Customer Service  - To meet & greet people coming in to Global, including high profile visitors. Requires great inter-personal skills as first point of contact & usually the face of the business. 

Work Ethic  - In this role, time keeping of the highest standard is crucial. Working to the best of your ability at all times as an individual and within a team is a key aspect of this role and something expected from all Global Staff. 

Leadership Skills – Be able to help maintain and develop skills in themselves and their teammates as well as setting a good example. This includes being pro-active with alerts and news about local issues which may affect the security of the business.

Decision Making  – Must display the ability to make decisions using the training and guidance provided and sometimes operate within limited time frame.

Teamwork – Must be able to operate in a team and be motivated to keep improving themselves and also give positive input in order to improve processes in relation to their role.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.