Communications Manager

Last updated 2 days ago
Job Type:Full Time


Department Name

OW Route & Project Communications (Western) (112601) G5

About Network Rail

We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.

We're passionate about great service and we ask ourselves, what can we do to put our passengers and freight users at the centre of everything we do? With this in mind, we pull together as one industry because we care about people and teamwork is key. For more information about Network Rail click here.

Brief Description

To manage and deliver consistent and effective communications strategies for key projects. To manage stakeholder issues effectively to protect and enhance corporate reputation and co-ordinate a broad range of stakeholder communication activities across media, public affairs, community relations and internal audiences.

About the role (External)

Develop and implement communications strategy on projects which present reputational risks or opportunities for the business.

Produce and manage detailed communications plans, detailing activities and resources necessary for implementation and providing recommendations for continuous improvement / best practice.

Interface with key external audiences (across community relations, media and public affairs) so that these relationships are appropriately managed, in consultation with relevant external communications teams in Government and Corporate Affairs.

Where required, provide direct management and development of a team including carrying out regular 121's, appraisals, objective setting and performance monitoring.

Build relationships and provide direction / influence to senior project managers and external industry parties / funding organisations where appropriate.

Provide guidance on all external communications activity undertaken by project personnel including Project/ Programme Director / Project Managers/ Scheme Sponsors, delivering consistency with the approved G&CA communications strategy and in accordance with Network Rail's corporate policies.

Assist with delivery of Network Rail's corporate internal communications programme and act as a conduit for material/information for corporate comms channels.

Check that all branding used on the project complies with Network Rail's corporate policy on branding, visual identity and image.

Produce regular reports on all communications activities on the project, including budget.


  • Significant experience within corporate communications
  • Proven track record in public relations activity in a high profile organisation
  • Excellent writing skills and ability to think strategically
  • Excellent influencing skills and ability to build relationships with internal and external stakeholders
  • Thorough knowledge of the media and how it operates


  • Educated to degree level
  • Experience of working within an agency environment

How to apply (External)

Salary: £32,740 - £36,832

Please note this is a fixed term contract until July 2021

Closing date: 10 Aug 2020. Late applications will not be accepted.

Please note this role is also advertised internally and internal applicants will take priority and we may decide to close the advert early.

Locations: London & Cardiff, we have 2 roles available one based in London and one based in Cardiff offering a degree of flexibility.

Click 'apply now' to apply.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information

Want to find out about what benefits we offer? click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information