Business Change Manager

Last updated 2 days ago
Job Type:Full Time


, GB

Department Name

Network Services

About Network Rail

Network Rail is at the heart of revitalising Britain's railway. From Crossrail - Europe's largest civil engineering project - to investment in world-class stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen.

The Operational Programme Delivery (OPD) team delivers the outputs of a large portfolio of national programmes.

The key part of our model and approach will be ensuring we can support our team, putting proper focus and resource on the continuous development of the people across all our teams.

The Operational Change Team is a new team within the Network Services Directorate, created to lead and champion a people-centred approach to national operational programmes and initiatives to enable the industry to realise the benefits of change and truly put passengers first.

We care about how people are affected by change and how we best can manage individuals and teams through uncertain and changing times.

Our £900m portfolio includes national programmes such as Electrical Safety Delivery, SCADA, Intelligent Infrastructure, Decarbonisation, Traffic Management and European Train Control Systems. Our focus is to shift project delivery away from purely focussing on the infrastructure or new technology and give more consideration to our industry's greatest asset, our people.

Working on behalf of routes and regions, we assess the impact of the changes brought about by our national programmes and develop meaningful change implementation plans to manage the impact.We engage with everyone we impact on and involve end users, subject matter experts and Trades Unions representatives to ensure that the change works for everyone that is impacted by it.

The team consists of specialists in business change, cultural change and frontline operations who combined provide expert operational advice and guidance on the development of operating models, approaches to managing change and creation of new ways of working

Brief Description

This role will work with Routes, industry partners and projects and programmes to help them to understand, prepare for, and manage the impact of changes to their organisations, with a primary focus on people to achieve the required outcomes

You will be responsible for the design and delivery of the business change elements of the project plan; ensuring that the business change plan is delivered to support the change project/ programme.

Working to a change framework, you will coach, guide and lead on the change management approach for specific projects and/or programmes.You will be responsible for promoting why change management is important and the framework and tools that are available and influencing projects to integrate change management principles and activities into the project lifecycle to maximise success.

If you're interested in being part of a new team and would like an opportunity to shape and improve the way we deliver and manage change across the rail industry for the benefit of passengers and freight users, we would love to hear from you.

We have multiple opportunities to join the team based out of our offices in Milton Keynes or London Paddington, Enterprise House.

About the role (External)

Key Accountabilities

    Deliver change projects in accordance to business standards across the Business community.

      Lead the formulation of and transition plans for project change with the business functions and stakeholders, agreeing all communications.

        Develop and manage relationships with the business community and stakeholders to support the development of the project and to gain buy-in during project lifecycle.

          Control project change and risks on business change tasks, and provide all costs, contingency and programme details to enable the sponsor to direct change strategy and engagement.

            Provide detailed input for the compilation of the Business Plan and production of change and transition plans.

            We are looking for someone that can demonstrate the following:

              Senior project manager with an excellent track record of delivering large scale business change

                Extensive experience in defining, tracking and delivering business benefit in change management initiatives with senior stakeholders

                  Results orientation, with a passion for meeting business requirements

                    Effective interpersonal skills and an ability to use influence to gain agreement to enable change to happen through others

                      Resilience, with the ability to work well under pressure in a rapidly evolving environment

                        Strong communication and presentation skills

                          Educated to degree level or equivalent.

                            Experience in and understanding of the rail industry

                            It's not essential but we'd love it if you have:

                              Commercial awareness

                                Consultancy or business transformation programme management experience

                                  Evidence of working in several different functions in a business change role

                                  How to apply (External)

                                  Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factors. We will interview all disabled applicants who meet the essential criteria.

                                  Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail.Applicants should demonstrate their personal commitment to safety in their application.

                                  Network Rail can offer you a rewarding career with competitive pay and excellent benefitsincluding a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets (to a maximum amount of £2,750).

                                  Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.

                                  Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: £42,971 - £48,342

                                  As an arm's length department of the UK Government, Network Rail is required to comply with a well-established pre-employment vetting process for all prospective employees.

                                  Baseline Personnel Security Standard (BPSS) checks require prospective employees of Network Rail to meet the following requirements;

                                    Provide eligibility to work in the UK and identity documentation

                                      Complete a satisfactory 3-year employment history check

                                        Complete a satisfactory unspent criminal conviction disclosure check

                                        For more information regarding BPSS pre-employment related checks, please visit the UK Government website for further information - UK Government - BPSS Checks

                                        Closing date:06/08/2020, late applications will not be accepted.We retain the right to close the advert before the listed closing date based on application volumes

                                        Interviews will be scheduled w/c 17/08/2020

                                        If you are based in Milton Keynes, then it is a requirement of the role to live within 90 minutes commuting time of The Quadrant Milton Keynes.