|Job Type:||Full Time|
Department NameRoute Services
About Network Rail
We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!
Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.
We're passionate about great service and we ask ourselves: "what can we do to put our passengers and freight users at the centre of everything we do?" With this in mind, we pull together as one industry because we care about people and teamwork is key. For more information about Network Rail click here.
This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient and effective way, enabling them to benefit from economies of scale and optimised national resources.
Route Services IT delivers smart technology for the railway of today - designing fit-for-purpose and innovative solutions across the business. We manage the day to day running of our vast IT estate, from safety critical systems maintenance to hardware provision, and provide support to thousands of employees every day.
As a Request Fulfilment Analyst you'll fulfil IT related service requests within Service Level Agreements and in accordance with the organisations policies and procedures. Identifying and contributing to continual service improvement initiatives that enhance quality and efficiency, and lead to increased customer satisfaction and user experience.
About the role (External)
What will you be doing?
Job Skills, Experience and Qualifications
Do you meet the following criteria?
- Previous exposure to, or use of the Oracle e-Business suite
How to apply (External)
Salary: £18,000 - £21,000
Closing date: 01st June 2020, Late applications will not be accepted.
Click 'apply now' to apply.
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information
Want to find out about what benefits we offer? click here
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information