Records Controller

Job Type:Full Time


York, GB

Department Name

Route Services

About Network Rail

We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.

We're passionate about great service and we ask ourselves, what can we do to put our passengers and freight users at the centre of everything we do? With this in mind, we pull together as one industry because we care about people and teamwork is key. For more information about Network Rail click here.

Brief Description

To supervise a team resource to ensure that records are processed in accordance with agreed requirements. To control the storage and movement of designated records.To establish that the configuration of records is maintained and up to date.

About the role (External)

Key Accountabilities

    Train and supervise the activities of allocated assistants.

      To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.

        Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.

          Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.

            Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.

              Liaise and visit external contractors advising them of records management requirements.

                Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.

                  Undertake forecasting of records requests in order to anticipate workload and plan resource requirements


                    Ability to build relationships with contractors

                      Ability to manage customer expectation and SLAs

                        Supervisory experience

                          Team working skills


                            Basic understanding of engineering technology

                              CAD experience

                                Records management experience

                                  Educated to "A" Levels or relevant experience

                                  How to apply (External)

                                  Salary: £23,000
                                  Closing date: 26/05/2020. Late applications will not be accepted.
                                  Click 'apply now' to apply.

                                  This is a 6 month fixed term opportunity.

                                  We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information

                                  Want to find out about what benefits we offer? click here

                                  All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information