Team Leader (Skills)

Job Type:Full Time


Tonbridge, GB

Department Name

Route Services

About Network Rail

We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!

Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.

We're passionate about great service and we ask ourselves, what can we do to put our passengers and freight users at the centre of everything we do? With this in mind, we pull together as one industry because we care about people and teamwork is key. For more information about Network Rail click here.

Brief Description

You will lead a team of Workforce Development Specialists in order to measurably improve the proficiency and focus of Network Rail's workforce. Support thedesign and development of NR training programmes. Assess the proficiency and capability of employees and the impact on the business of the delivered training in order to improve safety, performance, engagement, and esteem.

Due to Covid-19, interviews will be held over video conference.

About the role (External)

Key Accountabilities:

  1. Provide leadership to direct reports to inspire and motivate staff on a continuous basis. Allocate and measure objectives for all those within span of responsibility in order to meet all relevant NR standards and business objectives.
  2. Develop the proficiency of employees by inspirational delivery of technical, safety and vocational training interventions, using blended delivery skills(paced for the learner) and stimulating, high quality material in accordance with Network Rail standards, regulations &working instructions.
  3. Provide an exemplary level of learner-focused customer service to delegates, enhancing their enjoyment, motivation to learn, and value gained from the whole training experience.
  4. Actively foster a safety-first, "No-Unsafe-Acts" culture within employees and actively promote the Network Rail Values at every touch point. Asan exemplar of best practice and professional attitude, drive Network Rail corporate messages & behavioural communications into the consciousness of employees. Without exception, always act safely; always promote safety awareness and always demonstrate clear compliance and belief in safety procedures.
  5. Continuously develop one's own technical proficiency (including relevant in-date regulated competencies), knowledge and adult education capability. Confidently and actively demonstrate thatcapability in order to earn justified and obvious credibility amongst the delegate population.
  6. Continuously develop and improve the training material, assessment material, aids and equipment. Positively contribute to Competence Development Groupsand Skills Forums. Maintain the currency of all local training documentation and visual aids.
  7. Fairly assess the capability of delegates and provide them the facilitatedopportunity to learn. Support the assessment and evaluation of training impact at course end and at appropriate post training intervals.
  8. Support the Workforce Development Manager with Training-Needs-Analysis, programme design, evaluation, team dynamics, centre performance and reputation. Demonstrate a flexible approach to the achievement of the objectives of Competence & Training (and Network Rail).
  9. Positively contribute to the continuous improvement of the Training Centres' internal quality procedures and work instructions, demonstrating a personalcommitment to continuous improvement.
  10. As a Network Rail Manager, always actively support, promote and enforce company processes, initiatives, messages, policies, whilst actively demonstrating managerial behaviours and values

Job Skills, Experience and Qualifications


  • Excellent communications skills (written and verbal)
  • Leadership skills and experience
  • Demonstrate a strong commercialapproach and understanding of business needs
  • Thorough knowledge of the technical, safety or vocational capability relevant to the discipline of the role.
  • Ability to affect a culture change
  • Ability to motivate and inspire
  • Ability to demonstrate the management capabilities of developing, thinking, achieving and inspiring


  • Anunderstandingofdifferentlearningstyles
  • Soundknowledgeofrules,regulationsandworkinginstructions
  • Displaysattributesof ateamplayer
  • Abackground,experienceorqualificationinadultlearning

How to apply (External)

Salary: £51,156 - £51,551

Closing date: 29-May-2020. Late applications will not be accepted.

Click 'apply now' to apply.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information

Want to find out about what benefits we offer? click here

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information