Network Management Engineer

Job Type:Full Time


Stoke-on-Trent, GB

Department Name

Network Services

About Network Rail

The Network Services Directorate incorporates key national functions affecting all regions and routes including our National Operations Centre and Freight and National Passenger Operators team. Its purpose is to provide leadership and oversight for national operational performance, network-wide initiatives, programmes and strategic capability. Network Services promotes the importance of the railway operating as a national network, driving up performance and delivering improvements for passengers and freight users.

Network Services will offer specialist and unique services across the network to enable and support our regions in improving the railway for all. We will collaborate with customers to develop, design and deliver national technology programmes which aim to provide innovation and technology advancement to our network, which in turn will make us more efficient and effective.

The Network Rail Telecom (NRT) team is responsible for operating all of Network Rail's telecoms assets and networks.This responsibility includes managing asset life cycles as well as the development, delivery and support of first-class telecommunication networks and services.In simple terms, NRT transports data between A and B enabling Network Rail to run operationally both on the railway (signalling, customer information systems, CCTV cameras etc.) and as a business (desk phones, mobile devices, data connections etc.).NRT is also playing a key role in the realisation of Network Rail's digital railway aspiration which requires huge amounts of data managed securely to work.

Brief Description

By use of the OMC server interfaces, to bring under management both the Alcatel FTN the Nortel GSM-R radio network, integrating them into the design configurations as required. The work also involves testing of alarm functionality, and production of test certification documentation, resulting in a fully managed network being handed over into Network Rail in an operational state.

To monitor the managed network, interfacing with Project staff, Nortel, and maintenance contractors, as required, regarding the notification and clearance of observed or reported faults.

This role operates within a 24/7 Shift format to control the Network Rail radio network.

About the role (External)

Key Accountabilities

  1. Co-ordinate with Network Rail Project commissioning engineers for the introduction of new system elements.
  2. Monitor the FTN & GSM-R system, via the OMC server interfaces.
  3. Identify system problems, and take responsibility for mobilising resource and directing staff to fault find down to system card level.
  4. Undertake, under the direction of the System Design Authority, acceptance and regression testing of new software releases, patches, and associated hardware.
  5. Assist the System Design Authorities in the introduction of new equipment.
  6. Verify that asset databases are maintained.
  7. Co-ordinate the release of system elements, for service or planned maintenance.
  8. Act as the focal point for all technical queries resulting from SIM card exchange, call routing, traffic analysis etc.
  9. Manage all call group areas within signaller boundary areas for emergency calls.
  10. Manage the configuration of Operational Hand Portable work groups.
  11. Provide the out of hours enquiry facility for all GSM-R queries.
  12. Manage the processes necessary to address disaster recovery scenarios.
  13. Initiate system disaster recovery actions.
  14. Monitor system utilisation, and recommend actions as appropriate.
  15. Implement and control incident management facilities.


  • Experience in one or both of FTN & GSM system management.
  • Experience in system engineering software testing.
  • Practical experience of field engineering fault finding, resolution and planned maintenance activities.
  • Telecomms qualification.
  • Knowledge of SDH and voice networks.
  • Willing to work in a 24/7 shift pattern


  • Experience within a railway environment
  • Previous experience of mentoring and up skilling team members

How to apply (External)

Network Rail welcomes applications regardless of age, disability,marital status (including civil partnerships), pregnancy or maternity, race,religion or belief, sexual orientation, transgender status, sex (or gender),employment status, trade union affiliation, or other irrelevant factor. We willinterview all disabled applicants who meet the essential criteria.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore arequirement of working for Network Rail.Applicants should demonstrate their personal commitment to safety in theirapplication.

You may wish to visit our Safety Vision

Network Rail can offer you a rewardingcareer with competitive pay and excellent benefitsincluding a choiceof contributory pension schemes, a generous annual leave package, a bonusscheme and an annual 75% subsidy on season tickets (to a maximum amount of£2,500).

Network Rail positively embraces flexible working recognising thatemployees may wish to balance work and family/home life.

Network Rail adheres to a structured pay framework, any salary offeredwill be within the following pay range: £34,000 - £38,000.

As an arm's length department of the UK Government,Network Rail is required to comply with a well-established pre-employmentvetting process for all prospective employees.

Baseline Personnel Security Standard (BPSS) checksrequire prospective employees of Network Rail to meet the followingrequirements:

  • Provide eligibility to work in the UK and identity documentation
  • Complete a satisfactory 3 year employment history check
  • Complete a satisfactory unspent criminal conviction disclosure check

For more information regarding BPSS pre-employment related checks, please visit the UK Government website for further information - UK Government - BPSS Checks

Closing date: 11th June 2020, lateapplications will not be accepted.Weretain the right to close the advert before the listed closing date based onapplication volumes