Commercial Account Executive - German speaking

Location:County Dublin, Greater London
Job Type:Full Time

Job Description

You are a best-in-class Account Executive, and have been responsible for crafting, managing and closing opportunities within a German territory. You'll demonstrate all the behaviours associated with a high-performance sales culture, specifically building new business opportunities, as well as up-selling and cross-selling within our extensive install base and delivering results against a quota.

You are passionate about customer experience and excited to show other organisations how Zendesk solutions can impact their mission and operations.

You will:

  • Exceed activity, pipeline, and revenue goals
  • Continually build pipeline of new business, upsell, and cross-sell opportunities
  • Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
  • Develop and maintain relationships with our amazing customers in your territory
  • Demonstrate and sell value to key executive partners within the accounts during dynamic as well as complex sales cycles
  • Collaborate in a team-selling environment with a hardworking and versed Strategic Account Executive and apply appropriate resources to opportunities.
  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce

You have:

  • A bachelor’s degree or equivalent work experience

  • Experience selling to Director/VP level leaders

  • 4+ years of SaaS software selling experience

  • Outbound prospecting experience (is a plus)

  • A consistent track record in success vs quota

  • Proficiency usingSalesforce.com

  • Skilled in virtual presentations, online web demos, remote sales processes

  • Extraordinary verbal and written communication skills

You are:

  • Technically savvy with a thorough understanding of a related technology

  • Fluent in German in English


Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.


Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterdiversity & inclusionin the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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