|Job Type:||Full Time|
▪ Assists in the management and maintenance of banking accounts by performing clerical tasks (e.g. opening new accounts, entering customer data into banking systems, etc.) in accordance with established operational processes.
▪ Carries out simple procedural tasks to support management of internal client relationships.
▪ Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues.
▪ Carries out routine customer needs support tasks and assists others by following established procedures.
▪ Carries out a range of prescribed customer service activities and handles non-standard or more complex customer cases and enquiries using existing procedures.
▪ Supports development of personal capabilities by pursuing existing formal and informal training opportunities.