Senior Product Marketing Manager

Location:Greater London
Job Type:Full Time

Job Description

Senior Product Marketing Manager

At Zendesk, we help companies build the best customer experiences. We are looking for a Senior Product Marketing Manager to help us establish a product marketing presence in the EMEA region.

Reporting into the Senior Director of Market & Competitive Intelligence, the right candidate will be a true jack of all trades. Rather than aligning to a particular product, you will align to the entire business, and be the product marketing expert in-region.

What you’ll be doing:

  • Be the expert on Zendesk’s position in the EMEA market. Why are we winning & losing? What are the opportunities to accelerate the business in-region?

  • Act as the connective tissue between the product marketing team at headquarters and the EMEA region. Partner closely with EMEA Sales, Presales, and Success to identify opportunities to improve messaging, competitive positioning, and product to improve our position in EMEA.

  • Be the regional storyteller. Transform key global sales tools & content from headquarters (e.g., pitchdecks, webinars) to ensure relevancy and impact in-region.

  • Partner with product owners to educate the EMEA team on upcoming product launches.

  • Engage in competitive deal cycles and send insights back to headquarters.

What you bring to the table:

  • 4+ years in a product marketing role.

  • Product / technical / sales experience.

  • An entrepreneurial mindset. You are willing to roll up your sleeves & make things happen.

  • Fluent in multiple languages.


Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.


Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to fosterdiversity & inclusionin the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.