Senior Product Manager - Pulse

Location:Greater London


GCB4 Senior Product Manager - Pulse (0000E54B)

On a mission to help every small business succeed

We believe small businesses make the world go round. They create jobs, build communities, are the core of our economy, and enrich our culture. But it’s too hard; they are not just expected to be passionate, hardworking entrepreneurs. They are also expected to quickly understand the complexities of their financial data to make crucial business decisions every day.

We are here to do the difficult task of simplifying this problem. We are using data science combined with an amazing user experience to empower every small business to make better business decisions. We are combining the pace and entrepreneurial spirit of a technology start-up with the backing of a 150-year-old institution.

We want to be known for helping every small business succeed. Interested?

Whilst we serve businesses, we’re designing a service with a distinct consumer characteristic. Our team needs to be skilled at identifying opportunities to differentiate our product and deliver unique value in a complex market: homogenisation of our product would be a failure, making it bespoke is impossible. We have to recognise we can’t build everything, and there isn’t a run book to build this.

Pulse is looking for a Senior Product Manager to help us launch a new product.

We are seeking somebody hands on, adventurous and passionate about delivering on our mission to help every small business succeed.

At Pulse, the role of our Product Lead is to motivate our team of product managers, designers and researchers to build the best product for business owners. You will work closely with the Head of Pulse and own the Product Strategy, leading the team by creating a clear direction built on sound research and co-creation with small businesses. Your product strategy will empower the whole team, including our developers, data scientists, growth team and wider business to understand why we build what we build so they can achieve their best.

In this role, you will:

Develop and deliver the product strategy, roadmap, carrying plans to implementation

Tactically own product definition, creation, execution and improvement end to end

Lead and coach product teams to run effectively and ship stuff which customers value

Continually refine the product model through experimentation and research

Drive product features from conception, delivery to continuous improvement

Reduce dependencies, remove blockers and work with cross functional teams such as growth, operations, marketing, legal etc. to deliver the product strategy

Clearly communicate the value of product, plans, benefits and results, as appropriate, to a spectrum of audiences and be the product champion for Pulse in HSBC.

Experiment with new technologies, rapid testing and learning to drive safe-to-fail environments

Lead a team of engineers and designers to prioritise, validate and launch the product