Senior Site Reliability Engineer - Investment Bank - Vice President

Location:Greater London
Job Type:Full Time

As a Site Reliability Engineer (SRE) you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You’ll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment you’ll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE you’ll be focused on running better production applications and systems.

J.P. Morgan Securities Services is a division of JP Morgan that helps institutional investors, alternative asset managers, broker dealers and equity issuers optimize efficiency, mitigate risk and enhance revenue. This division leverages the firm’s global scale, leading technology and deep industry expertise to service investments around the world. It has $16.1 trillion in assets under custody and $6.7 trillion in funds under administration. Within the Securities Service division is the Agency Lending Business which facilitates the lending of clients assets to institutions in Securities Lending market. The technology team that is partnered with the Agency Lending business is looking to hire a highly motivated and, conscientious site reliability engineer lead with a strong sense of ownership and drive for continuous improvement to work with the development teams, improving stability, supportability and practices on this global platform.

The successful candidate will play a key part in improving the reliability of a large and varied trading, operations and analytics platform which uses C#, Java, Oracle and Python in the technology stack.


* Design, code, test and deliver software to automate manual operational work

* Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents

* Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes

* Identify application patterns and analytics in support of better service level objectives

* Design self-healing and resiliency patterns

* Design automated software and product upgrades, change management, and release management solutions

* Coach or manage teams as applicable

* Participate in the 24x7 support coverage as needed


* Bachelor’s degree or equivalent experience in an software engineering discipline

* Expertise in at least one technology stack designing, coding, testing, and delivering software

* Proficiency in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm

* Working knowledge of infrastructure components. (E.g. routers, load balancers , cloud products , container systems , compute, storage and networks)

* Excellent debugging and trouble shooting skills

* Senior support focused experience is essential. Ideally from within a financial context.

* Very Strong communication & Organization skills.

* Strong technical knowledge, SDLC, and ideally some software development experience.

* Proficient SQL, data integration and coding knowledge/skills.

*Databases: PL SQL, ANSI SQL or Transact-SQL, SQL queries. Oracle is a plus

*Proficient in UNIX Solaris/Linux and Shell Scripting

The hiring manager for this job opening would welcome a conversation about flexible working. This could range from ad hoc flexibility in a full time position, to a more formal Flexible Work Arrangement.

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

© 2018 JPMorgan Chase & Co.JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.