Solution Architect

Location:West Yorkshire


first direct – Solutions Architect

first direct is banking’s best kept secret. We’re a bank that absolutely has its customers at its heart – which is demonstrated through the amazing numbers of awards we win for customer service, not just in the banking sector but across all sectors. We were the UK’s first phone bank and now we’re fantastic digital business, powered by amazing humans.

And we only want to make that better. We have ambitious plans to make the most of our current market position to really grow the first direct business. To do this we’re investing in building a best in class IT team. first direct IT work really closely with other business teams to ensure we create the right solutions for both the business and the customer and to support our strategic plans.

first direct is a member of the HSBC group and is one of the major contributors of profit to the Retail Banking & Wealth Management businesses (that’s everyday banking and investments to you and me). Retail banking services over 50 million customers globally and offers a whole range of banking products and services.

HSBC’s vision is to ‘Build banking’s leading technology company’ and first direct wants to lead the way.

We are currently seeking an experienced individual to join this team in the role of Solution Architect.

The role of the Solution Architect is accountable for:

  • Defining the right solution architectures for first directs change initiatives.
  • Assuring that solutions are fit for purpose, cost effective, and align with bank standards.
  • Gaining formal approval for solutions through the appropriate governance, documenting the architecture, associated risks and technical debt as necessary.
  • Effectively communicating the solution architectures to business and technology colleagues responsible for materialising the design.

Your responsibilities will include:

  • Working with Enterprise Architecture colleagues to create and update standards in support to Solution Architecture demand.
  • Maintaining the integrity of Enterprise Architecture information and roadmaps.