Senior Data Analyst (Risk Team)

Last updated 6 days ago
Location:Greater London
Job Type:Full Time

About us

GoCardless is on a mission to take the pain out of getting paid, so our customers can focus on what they do best. With the world shifting to a Subscription Economy, GoCardless is powering recurring payments across the globe via our world-first payments network. We’ve cut out the intermediaries by linking together direct debit schemes from around the world to create a simple way of pulling payments directly from customers’ bank accounts.

We process more than $15bn a year, for over 50,000 businesses in more than 30 countries, and we’re growing fast. Our API powers recurring payments for companies like Survey Monkey, Bulb and the Financial Times. It also enables partners including Xero, Quickbooks and Sage to help small businesses to save countless hours spent chasing customers for payments.

As a Senior Risk Data Analyst, you will have a direct impact on GoCardless’ bottom line and growth capabilities by managing risks across our portfolio. Partnering with stakeholders throughout the business, you will develop data-driven, scalable processes and procedures that combine strong risk management fundamentals with seamless user experiences.

You will:

  • Develop scalable methods to identify, measure, and control end-to-end risks across the user lifecycle: this will involve identifying and helping build crucial risk management systems including in-product and back-end controls, use of third-party risk assessment tools, and implementation of rule-based and model-based detection systems
  • Identify, define and build key metrics used to observe the health of GoCardless’ risks.
  • Conduct root-cause analyses on out-of-pattern portfolio trends.
  • Develop and effectively maintain dashboards and reporting to support the team and senior stakeholders.
  • Become an expert on the global ecosystem of GoCardless’ products & tools, and how those elements interact with payment risks.
  • Develop strong internal relationships across the Risk Organisation teams (Financial Crime, Fraud, Credit) and across the business (Product Development, Data, Sales, etc.).
  • Challenge the payments industry status quo to help enable innovative businesses to flourish online.

Our ideal candidate excels in many of the following areas:

  • An excellent problem-solver with strong analytical skills and an entrepreneurial spirit.
  • The ability to deal with ambiguity and manage changing priorities.
  • Decisive, yet open to learning: you will make many critical decisions every day, even with the knowledge that you will be wrong some of the time.
  • An ambitious sense of curiosity and a willingness to explore areas outside of your comfort zone, like new markets or new product types.
  • Strong data visualization skills and a passion for data and analysis with the ability to extract insights from large and unrelated pieces of data.
  • Excellent communicator who is able to convey complex ideas succinctly.
  • A tremendous sense of urgency
  • Bachelor’s degree in Economics, Statistics, Finance, Computer Science, Engineering or other quantitative field
  • Strong SQL skills, experience with Python or any other programming language is desirable but not a must.
  • Ideally 5+ years experience working as a Data Analyst working with SQL and Tableau/Looker on a daily basis.

Desirable

  • Bonus: expertise working with Looker and/or Google BigQuery
  • Business background - has worked outside of risk and can bring a more business view into risk

GoCardless embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We offer a varied package of flexible working and benefit policies. From flexible working hours and working from home arrangements, through to enhanced parental leave, pension packages and equity. GoCardless has a very family and work life balance orientated environment. Our team comes from a variety of backgrounds and we embrace diversity – if you’re unsure, please apply.

In response to the COVID-19 pandemic, everyone at GoCardless has shifted to remote working since mid-March and will continue to work remotely until the end of the year. We are committed to support all employees during this time and continue to monitor the situation closely. Some of the actions we’ve taken to support the wellbeing of our employees as we transitioned to and continue working in a remote set-up are: subsidised home office equipment, remote workstation assessments, and remote wellbeing and social activities to stay in touch.

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