Systems Support Manager

Location:Edinburgh
Job Type:Full Time

About Network Rail

Network Rail is at the heart of revitalising Britain's railway. From Crossrail - Europe's largest civil engineering project - to investment in elite stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen.

Route Business Scotland plans, operates and maintains the railway in Scotland day-to-day. Our business units - 'routes' - work closely with our customers, and are accountable for improving customer service, safety, and performance, as well as providing a value for money railway.

Brief Description

As Systems Support Manager you will lead and direct system and database management processes within the delivery unit. You will provide direction and support on the use of the systems and databases and all aspects of asset data management to provide accurate and current data quality and systems management.

About the role

Key Accountabilities

1.Manage, coordinate and validate the upgrade, update, maintenance and utilisation of all systems and databases within the delivery unit.

2.Provide direction and support including briefings on the use of systems and databases within the delivery unit.

3.Manage the collation of information from the delivery unit team and third parties such that systems and databases are updated to provide accurate information at all times.

4.Manage data quality within systems and databases to meet corporate requirements.

5.Manage the integrated risk management process. Maintain and update the Active Risk Manager Database.

6.Resolve issues that adversely affect the effective performance of systems and databases.

7.Monitor, audit and report on the accuracy, receipt and updating of data.

8.Provide information to support delivery of business plans and improvement initiatives and project works.

9.Provide analysis and management reports as required to support maintenance delivery.Make recommendations where management action is required.

10.Accurately update systems, databases and records as required including the Hazard Directory.

Job Skills, Experience and Qualifications

Essential

    Good knowledge of maintenance systems and databases

      Good analytical skills

        Good interpersonal, communication and organisation skills

        Desirable

          Knowledge of maintenance delivery processes and techniques

            Knowledge of coaching techniques

            How to apply

            What can we offer you….?

            At Network Rail, you have the chance to develop a long, rewarding career. There are many different career paths - and many opportunities to fulfil your potential. After all, we believe that investing in our people via training and development is one of the most effective ways of improving the safety, reliability and efficiency of the railways. You can expect competitive pay, a bonus scheme and a choice of contributory pension schemes. We also offer a generous annual leave package, plus up to 75% discount on season rail tickets.

            We adhere to a structured pay framework, any salary offered will be within the following pay range:

            Band/Grade: Band 4B

            Salary: £32,740-£36,832

            At Network Rail we support applications from a diverse range of candidates regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, membership or non-membership of trade union, social class or any other irrelevant factor. We are committed to interviewing all applicants who declare a disability and meet the essential criteria advertised. We continue to strive to build a workforce as diverse as the communities we serve. We value the commitments you may have outside of work and will consider flexible working applications. If we can make it work - we will.

            We are required to follow UK Government standards when carrying out pre-employment checks for you; this includes a basic criminal record check. In addition to this, in accordance with the UK Government you are also required to verify your identity, your right to work in the UK and your previous three years employment history.

            How to apply: Please click 'apply now' to apply

            Please clearly show in your application how your skills and experience match the requirements of this role.

            Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail.You should demonstrate your personal dedication to safety on your application.

            Closing date: 13th December 2019

            Interviews are due to take place in October 2019.

            Please note late applications will not be accepted.

            We retain the right to close the advert before the listed closing date based on application volumes.