Digital Transformation, Wealth Management, Vice President

Location:Greater London
Job Type:Full Time

J.P. Morgan Wealth Management International Transformation Office, Digital Transformation – Vice President

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.

Team Description:

The Business Transformation Team is part of International Transformation Office (ITO) team within the Chief Administrative Office. The ITO team mainly manages key strategic initiatives impacting the International Wealth Management business focused on defining strategy, solutions and plans to manage strategic initiatives in a controlled framework and governance impacting the Business. Our Initiatives are mostly business driven, focusing on business improvement, growth & expansion, innovation and transformation. The team works cross-functionally with product specialists, client advisors, legal, risk management, compliance, controls, operations, technology and marketing. The team is highly visible and we are seeking top performers who can engage quickly and deliver meaningful impact in a fast-paced environment.

Position Overview:

To drive the implementation of Bank-wide digital transformation efforts across the International Wealth Management Business, mainly as the EMEA transformation representative, in partnership with the Asia team. The role is expected to work with different stakeholders and teams to drive the digital transformation efforts across business in Asia, EMEA & Latam.

Key responsibilities include:

  • Own day-to-day aspects of the digital transformation effort holistically across the International Private Bank business including Clients, Advisor and Operating Platform

  • Partner closely with all stakeholders including registering change, assessing impact and risk, and identifying and engaging relevant partners / SMEs to execute roadmap and drive transformation initiatives, communicate it with wider organization

  • Integrate across multiple digital and transformation roadmaps owned by different functions to drive prioritization of transformation initiatives.

  • Help promote a culture of digital transformation across the IPB, leading through a holistic approach and innovation

  • Ensure readiness and evidence of implementation across all delivery work streams – includes identifying issues and actionable opportunities and helping stakeholders design solutions

  • Proactively identify potential roadblocks / obstacles and escalate issues as needed

  • Develop deep trust-based advisor relationships with key stakeholders to influence change to the status quo; ensure originators and partners are satisfied throughout the engagement

  • Synthesize findings, create presentations with minor guidance / editing; present recommendations to senior management

  • Maintain a positive attitude and act as team player in supporting team activities and initiatives

Qualifications:

The ideal candidate should have experience in managing transformative change in large and complex financial institutions. In addition, Candidate is expected to have outstanding problem-solving skills, communication skills, possess strengths in project management. The position requires flexibility and the ability to quickly adapt within a dynamic environment.

  • Ideally 7+ years of consulting, project management or business management experience in highly complex Financial Institution across different regions

  • Direct experience in Digital discipline preferred

  • Strong interpersonal skills and ability to work across all levels of the organization

  • Performs well under pressure in dynamic environment; must be able to multitask and shift priorities quickly while maintaining control with limited supervision

  • Extremely organized in taking comprehensive project management approach to all work
  • Exceptional attention to detail in order to produce accurate work product in a time crunch
  • Working knowledge of the Wealth Management business, processes and systems preferred
  • Strong proficiency with MS Excel, Word, PowerPoint. (Project, Access, Visio & JIRA experience is a plus.)

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.6 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.



J.P. Morgan Asset & Wealth Management advises institutions, endowments, foundations and families through Asset Management and Wealth Management. Our Wealth Management business includes J.P. Morgan Private Bank, J.P. Morgan Securities and Chase Wealth Management.



J.P. Morgan Private Bank advises the world’s wealthiest families and helps them achieve their desired goals. Our teams of Advisors deliver advice, solutions and services across investments, wealth planning, credit and banking to help clients build, preserve and manage their wealth over time.



Our team of specialists works seamlessly to help our clients achieve their financial goals and aspirations. We’re proud to be named ‘2017 Best Private Bank for Ultra-High-Net-Worth Clients’ by Euromoney: Egypt, France, Greece, Italy, Lebanon, Qatar, Spain, United Arab Emirates and UK.

“JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.”


This role encompasses the performance of UK regulated activity. The successful candidate will therefore be subject to meeting UK regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the UK Financial Conduct Authority and/or the Prudential Regulation Authority to carry out such activities.