Strategic Account Executive - FSI (Banking)

Location:Greater London
Job Type:Full Time

As a company, Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We empower our own people to achieve more and make a difference in the world. Join us and lead transformational impact with our top customers.

Our family of Strategic Account Executives/Directors at Microsoft are adept at building alliances and lasting relationships with our most valued customers. You should be able to empathise with your customers as they embark on their own Digital Transformation journeys and will care deeply about leading them into the Digital Age.

This role is vital to Microsoft. Traditional sales engagement methods have evolved and customers are more seeking consultative partnerships. Our best Account Executives/Directors care deeply and have a passion for learning both about Microsoft and our customers businesses and the communities they serve.

Armed with world class cloud solutions, your challenge is to unlock the potential of enterprise customers through insight and storytelling to demonstrate clear business value accelerating their Digital Transformation and success. High level customer satisfaction is a key measure, as are revenue/consumption targets.

The most successful Strategic Account Executives/Directors are keen on meaningful customer engagement, value diverse perspectives and are able to integrate a variety of views into a value proposition for our customers. The best Account Executives are resourceful leaders of virtual teams, and curious to listen and learn from their customers. These attributes allow them to advise confidently and elevate their customer’s business.

This role will support a strategic Financial Institution in the UK Financial Services team.

Responsibilities

Leadership Plan and present clear vision of customer success

Working with your v-team you will be skilled at building and owning a customer plan that demonstrates critical insight and highlights new business opportunities for both Microsoft and the customer. It is key that this plan be a living document that clearly lays out a vision for success that challenges convention but sits comfortably with the ambitions.

You will be skilled at building lasting relationships both inside the company and inside your customer. To do this you will care deeply about the people you work with and their success. Our best people have a passion for learning and treasure diverse perspectives and work hard to integrate their learning and others perspectives into our customer value proposition


Building alliance is the key to success at Microsoft and our most successful Account Executives are keen collaborators that help stakeholders across the business understand their customer journey and how Microsoft are best able to support their Digital Transformation. Leading the team on one of our most important customer relationships you will have an opportunity develop a network across the breadth of Microsoft and will sit comfortably telling the story of your customer to stakeholders both here in the UK and in our Business Groups in Redmond.


Being a leader in our Financial Services team, you will bring your own perspective and will help add to the depth of understanding around customer and Industry, and where you don’t know something you will be energetic in looking to leverage the knowledge of others.

Execution

As a leader in our profession. You will be comfortable with the measures of success;

Driving customer satisfaction through enabling the customer Digital Transformation
Achieve customer satisfaction, consumption and revenue growth goals through aligning our value proposition to the customer own needs and goals.
Bring the entire value that the Microsoft family has to offer to your customer to propose and deliver relevant solutions with tangible business outcomes.
Solving customer business problems.

Qualifications

At Microsoft we hire on cultural fit as our first filter, we are looking for someone with a strong growth mindset. Our chosen candidate will enjoy solving difficult problems have a proven ability to lead, build trust and be credible across all levels of an organisation.

We are looking for a sales professional with a wealth of experience selling technology or business outcomes and it would be beneficial to have a good knowledge of the Financial Services sector, preferably in the area of Retail Banking.

Credibility is a key attribute as you will regularly sit with CEO’s and other customer executives to advise and challenge.

A Bachelor’s degree is important and a focus on business or technology would be helpful..

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.