Operational Publications Manager

Location:Milton Keynes
Job Type:Full Time

About Network Rail

Publications Manager

Network Rail is at the heart of revitalising Britain's railway. From Crossrail - Europe's largest civil engineering project - to investment in world-class stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen.

System Operator leads on strategic planning and regulatory issues within the company. Network Strategy & Planning structures tomorrow's railway to meet the long term needs of the rail industry, its users, funders and partners by understand what the future requirements of the railway are and planning the long term capability of the network promoting the efficient use of network capacity. We are responsible for producing robust, integrated long term plans, in conjunction with other rail clients. These are translated into proposed interventions to be developed and the output used to engage with potential funders. This is critical for the company to secure funding needed to effectively run and develop the network.

The Publications Team is a vital part of Capacity Planning, providing the publication of industry critical documents. This role is to lead the team to deliver their essential outputs as well as seeking opportunities to utilise technology and continuously improve processes.

Brief Description

Job purpose

Lead a team of operational publication professionals in order to successfully provide the required planning and operational publications in line with customer and industry expectations, company standards and contractual obligations.

About the role

Key accountabilities

    Lead the industry's operational publications strategy that focuses on the delivery of high quality, accurate, reliable documents that are delivered in a timely fashion to enable the safe and efficient use of the national railway infrastructure.

      Lead the industry transformation of operational publications from unstructured/undigitized data to structured, interoperable data that utilises the latest available distribution methods.

        Manage the team in the weekly production and distribution of all operational documentation to industry standards whilst maintaining regulatory compliance to enable Network Rail to fulfil its licence conditions relating to published network capability.

          Own the stakeholder communication for the compilation and edit of the National Rail Timetable and Working Timetable publications so that reputational impact is managed.

            Lead and manage the effective performance and development of the team, so that best practice disciplines including one-to-ones, team meetings, development plans and honest feedback are all delivered appropriately and within agreed regular timescales.

              Direct workload allocation within the team to identify and facilitate both strategic and/or tactical solutions so that industry SLAs are achieved against performance targets.

                Manage the resource plan appropriate to the individual business area, and continually maintain resource options to deliver the committed outputs effectively and to time and budget.

                  Challenge the team in the development of Continuous Improvement initiatives, both progressing the delivery of improvement opportunities within the team and adopting improved working practices from others to deliver process efficiencies where possible.

                    Lead a culture of customer service best practice alongside both operational and team safety to provide an excellent service to the industry.

                    Job skills, experience and qualifications


                      Degree, or equivalent, in a business-related discipline

                        Substantial knowledge of operational document distribution

                          Knowledge and experience of process transformation

                            Proven experience in managing and developing high-performing teams

                              Proven ability to engage, influence and build collaborative relationships with customers and stakeholders at all levels

                                Proven ability to achieve delivery of services against weekly targets in line with service level agreements


                                  Knowledge and understanding of operational planning and performance systems and techniques

                                    Knowledge and understanding of Railway Group Standards relevant to document issue

                                    How to apply

                                    Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factors. We will interview all disabled applicants who meet the essential criteria.

                                    Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail.Applicants should demonstrate their personal commitment to safety in their application.

                                    Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to £3,333 (to a maximum amount of £2,250).

                                    Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.

                                    Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: £42,971 - £48,342

                                    As an arm's length department of the UK Government, Network Rail is required to comply with a well-established pre-employment vetting process for all prospective employees.

                                    Baseline Personnel Security Standard (BPSS) checks require prospective employees of Network Rail to meet the following requirements;

                                    §Provide eligibility to work in the UK and identity documentation

                                    §Complete a satisfactory 3 year employment history check

                                    §Complete a satisfactory unspent criminal conviction disclosure check

                                    For more information regarding BPSS pre-employment related checks, please visit the UK Government website for further information - UK Government - BPSS Checks

                                    Salary: £42,971 - £48,342

                                    Closing date: 12th November 2019 late applications will not be accepted.We retain the right to close the advert before the listed closing date based on application volumes

                                    It is a requirement of the role to live within 90 minutes commuting time of The Quadrant Milton Keynes.