CIB Wholesale Payment Ops; Resiliency & Control Management - Vice President

Location:Bournemouth
Job Type:Full Time

Role Summary:

Global Trade Operations Resiliency & Control Managers are located around the world, providing strategies that span the full spectrum of Operating Risks and Controls.

The successful candidate will join a team of risk professionals from a diverse range of backgrounds and experience who collectively ensure that the Firm’s Operational Risk Management Framework is implemented as per standards and functions effectively within the WPO.

Responsibilities of the role include:

  • Partner with operations, global OCM and oversight and controls functions in managing day to day as well as strategic changes within the business with emphasis on risk management
  • Ensure that the business has effective controls in place to comply with operating procedures, corporate policies and regulatory requirements across the global sites
  • Perform process and risk reviews for new products, processes and systems implementations and ensure that changes does not negatively impact the existing control environment
  • Monitor compliance or adherence to product specific rules and regulations
  • Monitor and report Key performance indicators and risk indicators to manager
  • Facilitate SOX and SAS 70 testing and related audits
  • Conduct process and control reviews to ensure audit readiness and help the business prepare in achieving satisfactory audit results
  • Monitor and track the Control self-assessment process, ensure actions are in place, and report to the manager any open items and closure of open items
  • Support all risk, control and business resiliency initiatives
  • Perform controls testing and recommend action plans to address control gaps. Create test scripts to address risks
  • Duties are substantially varied and complex, requiring significant department and subject-matter experience to accomplish responsibilities
  • Applies advanced skills and adapts new procedures, technologies or techniques to improve processes, lower costs and accomplish results
  • Exercise independent judgment, escalating serious or unique problems to higher levels
  • Proactively drive the identification, assessment, measurement, mitigation and monitoring of operational risk through consumption of information from the effective deployment of RCSAs, KRIs, KPIs, scenario analysis, event management (monitoring of event recording, event trend analysis) and targeted risk assessments
  • Promote and instil a strong culture of Operational Risk Management and operational excellence, partner with the business to continually improve OR processes and business operating models supporting safe business growth and informing risk-based decision making
  • Work closely with the Business Control Officers to ensure standards are communicated, understood and applied - review adherence to governance, standards, policies & framework across LOBs and functions and countries, as relevant
  • Proactively drive the identification, assessment, measurement, mitigation and monitoring of operational risk and participate in relevant Control committees or forums if required



Skills & Qualifications

  • Strong risk and controls mind-set, strong operational, management and coordination skills
  • Superior attention to detail and a desire to build a robust, flexible, sustainable structure around new evolving processes.
  • Willingness to help with the continued development of this dynamic risk discipline.
  • Excellent interpersonal, communication and influencing skills with colleagues and business counterparts at all levels of seniority
  • Analytical and problem solving skills; inquisitive nature and comfortable challenging current practices.
  • Existing theoretical and practical knowledge of Operational Risk Management is an advantage but not essential.

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.


Closing Date: November 21, 2019