|Job Type:||Full Time|
As a company, Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We empower our own people to achieve more and make a difference in the world. Join us and lead transformational impact with our top customers.
Our family of Account Directors at Microsoft are adept at building alliances and lasting relationships with our valued customers. You should be able to empathise with your customers as they embark on their own Digital Transformation journeys and care deeply about leading them through the Digital Age.
This role is vital to Microsoft. Traditional sales engagement methods have evolved and customers seek more consultative partnerships. The best Account Directors care deeply and have a passion for learning about Microsoft, our customers businesses and the communities they serve.
Armed with world class cloud solutions, your challenge is to unlock the potential of a Strategic Customer through meaningful insights and storytelling, demonstrate clear business value and accelerate Digital Transformation milestones. High level customer satisfaction is a key measure, as are consumption and revenue targets.
The most successful Account Directors are keen on meaningful customer engagement, value diverse perspectives and are able to integrate a variety of views into a value proposition for our customers. Whilst being resourceful leaders of virtual teams, curious to listen and learn from their customers. These attributes allow them to advise confidently and elevate their customer’s business.
This role will support one key Insurance and Asset Accumulation organisation in the UK Financial Services team.
Leadership Plan and present clear vision of customer success
Working with your v-team you will be skilled at building and owning customer plans that demonstrate critical insight and highlights new business opportunities for both Microsoft and the customer. It is key that this joint-plan be a living document that clearly lays out a vision for success that challenges convention but sits comfortably with the ambitions.
You will be skilled at building lasting relationships inside your customer, Microsoft and the critical industry and partner ecosystem. To do this you will care deeply about the people you work with and their success. Our best people have a passion for learning, treasure diverse perspectives and work hard to integrate their learnings and others perspectives into our customer value proposition.
Building meaningful alliances is the key to success at Microsoft and our most successful Account Directors are keen collaborators that help stakeholders across the business understand their customer journey and how Microsoft can best support their Digital Transformation. Leading the team on our most important customer relationships you will have an opportunity to develop a network across the breadth of Microsoft and comfortably tell the story of your customer to stakeholders here and in Redmond, Seattle.
Being a leader in our Financial Services team, you are expected to bring your own perspective and help add to the depth of understanding around customer and Industry, where you don’t know something you will be energetic in looking to leverage the knowledge of others - internal and external.
As a leader in our profession you will be comfortable with the measures of success;
- Driving customer satisfaction through enabling customer Digital Transformation
- Achieve customer satisfaction, consumption and revenue growth goals through aligning our value proposition to the customer own needs and goals.
- Bring the entire value that the Microsoft family has to offer to your customer, propose and deliver relevant solutions with tangible business outcomes.
- Share your own market leading insights with your strategic customer to differentiate, optimise and grow their business
- Solving customer business problems.
At Microsoft we hire on cultural fit as our first filter, we are looking for someone with a strong growth mindset. Our chosen candidate will enjoy solving difficult problems, have a proven ability to lead, build trust and be credible across all levels of an organisation.
We are looking for a sales professional with experience selling technology and/or business outcomes and it would be beneficial to have a good knowledge of the Financial Services sector, preferably in the area of Insurance.
Credibility is a key attribute as you will regularly sit with COO’s and other customer executives to advise and challenge.
A Bachelor’s degree is important and a focus on business or technology would be helpful..
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.