Retail Sales Advisor

Location:West Midlands
Job Type:Full Time

Contract Type: Permanent

Working Hours: 40 per week

Salary: Basic of £18,000 + OTE £36,000 + Benefits

Sofology are currently looking for Sales Advisors that can break the mould! We are all about laid back lounging and lasting sofa love, and so we need passionate people to help the nation to get comfy at home. If you're full of fun and truly care about finding your customers perfect sofa then we are the brand for you!

About us

We've loved sofas for 30 years, and have gathered bags of experience up along the way. We've learned that our customers want real information about the sofa they've got their eye on, not a ‘must end Sunday' sale that in actual fact, goes on forever.
We guarantee our best price every day of the year and so our customers choose their sofa because it is perfect for their homes and whoever they share it with!

About you

We're going to be direct here, how are you at delivering an exceptional customer journey?

By exceptional, we mean the creme de la creme when it comes to closing a sale, so it goes without saying that you'll be the strongest communicator with a tangible tenacity for delivering sales results. Building a friendly connection will be your bread and butter and self motivation is built into your DNA, so much so, your ability to recommend the right sofa for your customer will be second to none.

Ideally, you'll also have:

* Experience listening and responding to customer's needs
* Previous sales executive experience in an assisted retail role, with an understanding of delivering exceptional customer service
* The capacity to gather information and learn quickly so to make the right recommendation for your customer

Our stores are open during the following time periods: Monday - Friday, 10am - 8pm; Saturday, 10am - 6pm; Sunday, 11am - 5pm (Including Bank Holidays). This means we need someone who can work flexibly across weekends and evenings, as well as bank holiday weekends and during the festive period.

Benefits and Progression

We work hard to not only recognise but reward our Sales Advisor teams. After all, you promote our company mission and find our customers a sofa that they feel at home on - you're worthy of wonderful things! That's why we have developed a superb scheme that includes Sofology Discounts, Health Insurance, Pensions, High Street discounts and tonnes more.
We're always looking to innovate, especially with new technology, both around our stores and in the hands of our trained Sofologists. This is why every one of our Retail Sales Advisors has an iPad to help the customer on their sofa buying journey; it's just one of the many ways we're a truly progressive company.

If successful with your application, your journey with Sofology will start with a fun-filled and informative Sales Advisor orientation at our Head Office, Once you land in your store, the learning continues and never stops, with Sofology specific courses, professional qualifications and progression platforms, your future is in good hands.


If you believe you fit our criteria and want to join our vibrant Sofology team in finding every one of our customers a sofa they love, then be sure to apply here on our careers page.

Text to apply: 07537439375
- Your Name
- Role you have applied for
- Location
- Short explanation of your previous experience
If your application is successful you will receive a phone call from our dedicated team to discuss your experience and to find out a little more about you. Please have your CV ready to send over should you be put forward for the role.